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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

SAYAN J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google drive flexible personal and business cloud.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The Google powered search tool finds files and material better than many competitors. Google drive offers larger free storage 15 GB and decent upgrades than icloud.

What is your favorite aspect of this product?

Centralizing data and papers in shared files improves teamwork.

What do you dislike most about this product?

Large volumes of data might clutter the interface, making file organization difficult.

What recommendations would you give to someone considering this product?

Users unfamiliar with google workspace may find collaboration features intimidating. Recommended for businesses seeking affordable cloud storage with lots of space.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Saves Time

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Perfect tool for managing files

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google drive offers integration with google workspace which helps in collaboration with the peers. File share is easy when requires sending to particular person using google chat. It has user friendly interface which is beginner friendly.

What is your favorite aspect of this product?

My favorite aspect of using google drive is that powerful search in text and image recognition. Also, it keeps track of versions which helps restore the previous files.

What do you dislike most about this product?

Managing permissions of folders among peers and larger groups can be complex.

What recommendations would you give to someone considering this product?

I would recommend this tool to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

Craig M.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google Drive does more than file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I have used Google Drive for the better part of my professional career. This translates to me having thousands of files saved on my Google Drive account. Ordinarily, I should face difficulty when attempting to locate specific files because of the sheer amount of saved files on my Drive, unfortunately this isn't the case. Thanks to Google Drive's powerful search functionality, I am able to locate specific files on my Drive account conveniently. Google Drive makes use of optical character recognition for search, that allows it to search through the content of my saved files, making file search even more effective.

What is your favorite aspect of this product?

In my opinion, intuitiveness across platforms is my favorite part of Google Drive. It is simple to find basic functions on Google drive because the interface is well laid out. I am able to conveniently create, organize and modify file folders with ease. Dragging and dropping of files from desktop into Google drive via ' copy and paste ' is just straightforward too.

What do you dislike most about this product?

Shared files through Google Drive cannot be password protected. On the second part, Google Drive has no electronic signature provision .

What recommendations would you give to someone considering this product?

Google Drive is more than a cloud based storage service, I best describe it as a cloud based collaboration suite because it contributes a lot to smooth collaboration at my workplace.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Most Popular Google Drive Comparisons

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