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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Aishwarya S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Features are great and fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

This is soo easy to use and have great quality Features

What is your favorite aspect of this product?

friendly interface and anyone can use it for free

What do you dislike most about this product?

low storage is the most common problem

What recommendations would you give to someone considering this product?

if you want to store your data on web you can easily store it on google drive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lydia W.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use and becoming ubiquitous

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its ubiquitous and easy to use and it's cheaper to store large video files with Google Drive than on other platforms.

What is your favorite aspect of this product?

It's incredibly seamless with other google products and easy to use.

What do you dislike most about this product?

Tedious to convert file formats to Google Slides/Sheets/Docs.

What recommendations would you give to someone considering this product?

Compare it with other platforms but your employees are most likely to familiar with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajarshi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

A top choice for cloud productivity and Collab

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Its collaborative features and real-time co-editing make it a standout choice for teams working together on projects. This is arguably Google Drive's strongest suit. Its deep integration with other Google services like Gmail, Docs, Sheets, Slides and Meet creates a unified and streamlined workflow. Sharing files, collaborating on documents in real-time and attaching files to emails becomes incredibly smooth. Moreover, Google Drive offers 15GB of free storage, which is relatively generous compared to some competitors. This free tier provides ample space for many users' basic needs, making it an attractive option for individuals and casual use

What is your favorite aspect of this product?

Google Drive is accessible across various devices and operating systems, including Windows, macOS, Android and iOS-this cross-platform compatibility is my personal favorite as I can access my files and collaborate with others regardless of their preferred device. Leveraging Google's search expertise, Drive has powerful search capabilities. I can search for files not only by name but also by content within documents. That's awesome!

What do you dislike most about this product?

I don't have any dislike at all but as with many Google services, privacy remains a concern. Google's data collection practices and potential for data mining may deter privacy-conscious individuals. Although very rare, I've encountered instances where files didn't sync properly or changes were lost and that's quite frustrating, especially when working on important documents.

What recommendations would you give to someone considering this product?

Do you frequently collaborate with others on documents or projects? If so, Google Drive's real-time collaboration features will be a major asset. Google Drive remains a strong contender in the cloud storage and collaboration space. Its seamless integration with Google Workspace, real-time collaboration features and user-friendly interface make it a popular choice for individuals and teams. Evaluate your privacy concerns; if you handle highly sensitive information or require consistent offline access, carefully weigh the privacy implications and offline limitations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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