What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Keith O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Google drive keeps more files
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google drive provides free storage to files and documents on the cloud and does not require any technical support to use the solution
What is your favorite aspect of this product?
I do like how easy it is to integrate Google drive with other tools of Google like Google meet
What do you dislike most about this product?
Google drive can have security issues since one password for Gmail is the same for Google drive
What recommendations would you give to someone considering this product?
I would recommend the solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vanessa J.
- Role: Student Academic
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2025
User interface is somewhat ok with limited storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
User friendly interface that stores filled categorically. Ability to switch accounts easily as it is connected to my email
What is your favorite aspect of this product?
Accessibility of multiple users at a time. User friendly interface.
What do you dislike most about this product?
Limited file storage. File arrangement may sometimes be very confusing. Uploads and syncs are sometimes slow
What recommendations would you give to someone considering this product?
Storage space should be increased. Uploads and syncs should be made faster and more efficient
Pros
- Unique Features
- Efficient Service
- Continually Improving Product
- Performance Enhancing
Cons
- Inhibits Innovation
- Charges for Enhancements
Ann G.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2025
A good cloud storage product
Likeliness to Recommend
What differentiates Google Drive from other similar products?
You can save large files such as videos, photos, pdfs, and other files to Google Drive Cloud Storage and access them from any location. We can share the link with our colleagues, employers, and friends so that they can access our files by providing permission first.
What is your favorite aspect of this product?
I enjoy being able to store my Google Sheets, Google Docs, Google Slides, and other files all in one place. It helps that all of the files I create with Google apps are saved automatically to my Google Drive.
What do you dislike most about this product?
Slow synchronization speed with large files: This can occur when you upload or sync a large batch of files. The resulting slow synchronization can occasionally be annoying and time-consuming for your tasks.
What recommendations would you give to someone considering this product?
There are virtually no limitations to the devices that can be used to access this service. You won't have to worry about operating systems or performance capabilities. Google Drive is compatible with any computer, laptop, smartphone, tablet, or smartwatch that can connect to the internet.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
