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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Suryansh s.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Google Drive is my favorite cloud storage tool

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive stands out because it's really good at organizing and finding your files. Thanks to Google's search, you can quickly find documents by typing in keywords, even if you don’t remember the exact name. It also makes working with others easy with features like shared folders, comments, and access controls, which makes it much better for teams compared to simpler storage options.

What is your favorite aspect of this product?

I like most about Google Drive is how easy it is to find documents. Even if I don’t remember the exact name, the search works really well. It also automatically organizes my files, which saves me time and keeps everything neat.

What do you dislike most about this product?

I find the sharing settings on Google Drive a bit confusing, especially with shared folders. It’s not always clear how to control who can see or edit files, which can sometimes lead to accidentally sharing something or causing confusion.

What recommendations would you give to someone considering this product?

I recommend checking out how well it works with other Google tools like Gmail, Google Docs, and Google Calendar. It's great for easy access to files and working on them together with others in real-time. If you're new to cloud storage, Google Drive is simple to set up and use, but take some time to learn how to organize your files and share them properly to get the most out of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Faiz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A safe place to store documents

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Integration with Google apps, such as Google Docs and Sheets.

What is your favorite aspect of this product?

Automatic file syncing

What do you dislike most about this product?

The storage limit for the free version is too small.

What recommendations would you give to someone considering this product?

For personal use, start with the free plan before upgrading.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

victor u.

  • Role: Finance
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

It’s one best the product I’ve been using nowadays

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

Google is more safe and and some brilliant features

What is your favorite aspect of this product?

It has some brilliant features

What do you dislike most about this product?

The services might be slow at times

What recommendations would you give to someone considering this product?

I will tell them it’s more safer and has good features

Pros

  • Client's Interest First
  • Security Protects
  • Helps Innovate
  • Trustworthy

Most Popular Google Drive Comparisons

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