
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
James C.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2025
"Generous free storage"!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Straight forward and lightweight for quick and faster with uploading and downloading of documents to the cloud.
What is your favorite aspect of this product?
Am fascinated by its seamless integration for quick editing, scanning, sign-in for approvals.
What do you dislike most about this product?
Great for its cost friendly and got no complains.
What recommendations would you give to someone considering this product?
It's very straightforward and lightweight to ensure quick and faster upload of documents.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Bob K.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2025
Generous from Google - 15GB FREE!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It's ability to integrate seamlessly with many other applications. The security is also very strict as it is almost impossible to send a corrupted file through Google Drive.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is the freedom to use 15GB for free before you actually start to pay. In addition to letting you enjoy the free 15GB, Google lets you enjoy maximum security protection for your files.
What do you dislike most about this product?
The fact that responsiveness in my smartwatch hides the "Open File" button.
What recommendations would you give to someone considering this product?
Use the 15GB responsibly because you understand the worth when it's quite late.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Joseph B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Cloud storage software with unlimited storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google drive offers 15 GB free for starters which is not the case with other cloud storage platforms which requires subscription from the start. Can access the uploaded data from any device so long as one has the password and Gmail
What is your favorite aspect of this product?
The data is highly encrypted and secure so no threat of data loss, easy to upload files of all types
What do you dislike most about this product?
The upload speed is slow when we are uploading large files and it is entirely dependant on the Internet
What recommendations would you give to someone considering this product?
Helps us keep our dat safely like documents of transactions and other files. We no longer worry about our data storage
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation