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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

James C.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

"Generous free storage"!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Straight forward and lightweight for quick and faster with uploading and downloading of documents to the cloud.

What is your favorite aspect of this product?

Am fascinated by its seamless integration for quick editing, scanning, sign-in for approvals.

What do you dislike most about this product?

Great for its cost friendly and got no complains.

What recommendations would you give to someone considering this product?

It's very straightforward and lightweight to ensure quick and faster upload of documents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bob K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Generous from Google - 15GB FREE!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It's ability to integrate seamlessly with many other applications. The security is also very strict as it is almost impossible to send a corrupted file through Google Drive.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is the freedom to use 15GB for free before you actually start to pay. In addition to letting you enjoy the free 15GB, Google lets you enjoy maximum security protection for your files.

What do you dislike most about this product?

The fact that responsiveness in my smartwatch hides the "Open File" button.

What recommendations would you give to someone considering this product?

Use the 15GB responsibly because you understand the worth when it's quite late.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Joseph B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Cloud storage software with unlimited storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google drive offers 15 GB free for starters which is not the case with other cloud storage platforms which requires subscription from the start. Can access the uploaded data from any device so long as one has the password and Gmail

What is your favorite aspect of this product?

The data is highly encrypted and secure so no threat of data loss, easy to upload files of all types

What do you dislike most about this product?

The upload speed is slow when we are uploading large files and it is entirely dependant on the Internet

What recommendations would you give to someone considering this product?

Helps us keep our dat safely like documents of transactions and other files. We no longer worry about our data storage

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Most Popular Google Drive Comparisons

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