What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Faith O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Great for storage and collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is very easy to use and stands out due to its seamless integration with Google Workspace (Docs, Sheets, Slides, and Gmail), making real-time collaboration effortless. It also offers 15GB of free cloud storage.
What is your favorite aspect of this product?
I'm able to access files from any device and work on documents in real time without worrying about saving changes
What do you dislike most about this product?
The free storage is shared across Gmail and Photos, which fills up quickly.
What recommendations would you give to someone considering this product?
It's a great product to use for storage and collaboration, but to get more value consider upgrading to a Google One plan for more storage.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Modupe A.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2025
Always found Drive to be reliable.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
No other file storage platform can compete with Google Drive, in the area of multi-user collaboration , especially on documents. Personally, I have found this very helpful when working as a group on spreadsheets.
What is your favorite aspect of this product?
Google Drive works smoothly across different device types and operating systems, primarily because it is fully web browser based. Secondly I appreciate how fast and reliable file synchronization is with Google Drive on every device , I have connected to it.
What do you dislike most about this product?
End to end based encryption is absent with Google Drive. Secondly, Google Drive is maybe one of the very few file storage platforms without support for electronic document signings.
What recommendations would you give to someone considering this product?
Drive obviously does have its security shortcomings. Despite this, I still believe it is a file storage platform that is worth trying, especially for its file collaboration strength.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Michael M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
I trust Google Drive.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Although most other file storage software allow for multi-party collaboration, there is a big difference between the quality of integration possible on Google Drive and that which is obtainable on other file storage softwares.
What is your favorite aspect of this product?
Google Drive is fantastic for working with third party softwares without any hindrance . Integrating Google Drive with third party software programs help to expand its use-cases, making me more effective at work and better improving the interconnectivity between the key software tools, I am using in the workplace.
What do you dislike most about this product?
Google has reliable synchronization that is very low, compared with what is obtainable with other leading file storage software. In a fast paced workspace, this could easily be a major setback for productivity.
What recommendations would you give to someone considering this product?
Because Google Drive is one of the most popular file storage software out there, it is a safer option when needing to collaborate with other professionals, as they are likely to have previous experience using it, since it now comes pre-installed in all Android mobile phones these days.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
