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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Natalia L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It keeps my file well and for the long time and in their quality format

What recommendations would you give to someone considering this product?

It is a user-friendly interface software and it is cheaper to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ruchi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Quick cloud access

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

Storage capacity difference., it has large cloud storage capacity.

What is your favorite aspect of this product?

Files saved on cloud storage are very safe and not affected.

What do you dislike most about this product?

No complaints and dislike.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Suma v.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Simple, Secure, and Accessible Anywhere

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is different from other cloud storage services because it works smoothly with Google Docs, Sheets, and Slides. This means you can edit and share files in real time without needing to download or re-upload anything. It also has easy sharing options, so you can control who sees or edits your files with just a few clicks. Plus, Google Drive has smart search tools that can even find text inside images and scanned documents, making it quicker to locate files. Many cloud storage services offer similar features,

What is your favorite aspect of this product?

I love that Google Drive lets me keep all my files in one place. Whether it's work documents, personal photos, or important PDFs, I don’t have to search through different apps or devices to find them. Everything is easy to access, neatly organized, and simple to share whenever I need it.

What do you dislike most about this product?

I don’t like that Google Drive can get cluttered fast if you have a lot of files. Sometimes, finding older files is hard unless you remember exactly where you saved them. It would be great if there were better ways to organize everything automatically to keep things neat and easy to find.

What recommendations would you give to someone considering this product?

If you're planning to use Google Drive, make sure to organize your files from the start. Since files can add up fast, creating folders and using clear names will help you find things easily later. Also, be careful when sharing files—check who has access so you don’t share something by mistake. And don’t forget to use the search bar—you don’t always need to remember where a file is, just type a few keywords, and Google Drive will help you find it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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