
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Natalia L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It keeps my file well and for the long time and in their quality format
What recommendations would you give to someone considering this product?
It is a user-friendly interface software and it is cheaper to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ruchi M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Quick cloud access
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Storage capacity difference., it has large cloud storage capacity.
What is your favorite aspect of this product?
Files saved on cloud storage are very safe and not affected.
What do you dislike most about this product?
No complaints and dislike.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Suma v.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Simple, Secure, and Accessible Anywhere
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is different from other cloud storage services because it works smoothly with Google Docs, Sheets, and Slides. This means you can edit and share files in real time without needing to download or re-upload anything. It also has easy sharing options, so you can control who sees or edits your files with just a few clicks. Plus, Google Drive has smart search tools that can even find text inside images and scanned documents, making it quicker to locate files. Many cloud storage services offer similar features,
What is your favorite aspect of this product?
I love that Google Drive lets me keep all my files in one place. Whether it's work documents, personal photos, or important PDFs, I don’t have to search through different apps or devices to find them. Everything is easy to access, neatly organized, and simple to share whenever I need it.
What do you dislike most about this product?
I don’t like that Google Drive can get cluttered fast if you have a lot of files. Sometimes, finding older files is hard unless you remember exactly where you saved them. It would be great if there were better ways to organize everything automatically to keep things neat and easy to find.
What recommendations would you give to someone considering this product?
If you're planning to use Google Drive, make sure to organize your files from the start. Since files can add up fast, creating folders and using clear names will help you find things easily later. Also, be careful when sharing files—check who has access so you don’t share something by mistake. And don’t forget to use the search bar—you don’t always need to remember where a file is, just type a few keywords, and Google Drive will help you find it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing