What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Aanchal A.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2025
Always been my reliable file storage option.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive provides me with a smoother and more collaborative workflow, unlike anything I have experience on any alternative cloud based file storage substitute software platform. Google Drive's collaborative workflow is primarily powered by its integrated extension tools like Slides, Sheets, Docs , Keeps , Forms and the likes. With access to this, I am always more effective with all documentation tasks, especially when it involves group based work collaboration.
What is your favorite aspect of this product?
I have always found Drive's file synchronization across every device type ( mobile and desktop ) to be fast and reliable. Better than anything I have used on any other cloud based file storage platform.
What do you dislike most about this product?
No provision to sign signatures electronically on Google Drive. In my opinion, this is a major loophole on Google Drive. One that I hope will be addressed very soon.
What recommendations would you give to someone considering this product?
Google Drive is the sole software I will recommend to all professionals, for fast paced file storage and sharing purposes.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Oladapo A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Efficient and easy to use.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The User interface is quite unique. Also. multiple users can edit documents simultaneously, see changes live, and easily communicate within the document environment, which enhances teamwork and productivity.
What is your favorite aspect of this product?
The ability to collaborate easily with people has to be my favorite thing about Google Drive and workspace.
What do you dislike most about this product?
It can be a bit disorganized sometimes.
What recommendations would you give to someone considering this product?
If you are a start up, you can try the enterprise edition of the Google workspace, it gives you access to premium features on google drive, google meet and all other products.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Helps Innovate
TEMITOPE A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
A very reliable product
Likeliness to Recommend
What differentiates Google Drive from other similar products?
With my experience, Google Drive stands out with ease of integration into Google’s ecosystem, and also It provides 15GB of free storage for individual usage those without enterprise, powerful search, while leveraging AI
What is your favorite aspect of this product?
Collaboration: Although there are still some functionalities I feel are stk missing though,but the drive collaboration is the greatest
What do you dislike most about this product?
I can't set an expiration date for a shared link
What recommendations would you give to someone considering this product?
Know the Bilin - Leverage on Google workspace
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
