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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Talal H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It keeps my files online in a safe mode I can trust

What recommendations would you give to someone considering this product?

It is a user-friendly interface

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Rahul S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from other cloud storage services due to its seamless integration with Google apps like Docs, Sheets, and Slides, allowing real-time collaboration. Its AI-powered search helps users find files quickly, making organization easier. With 15GB of free storage, it offers more space than many competitors. Google Drive also supports a wide range of file formats without additional software. Security features like encryption and two-factor authentication enhance data protection. Plus, it’s accessible on multiple devices, making it a flexible and user-friendly choice compared to services like OneDrive, Dropbox, and iCloud.

What is your favorite aspect of this product?

One of the best things about Google Drive is how easy it is to use. Its simple, intuitive interface makes uploading, organizing, and sharing files effortless. With drag-and-drop functionality and seamless integration with Google apps, anyone can use it without a learning curve. Whether for work or personal use, it’s a hassle-free cloud storage solution.

What do you dislike most about this product?

One drawback of Google Drive is the lack of built-in password protection for shared links. While it offers permission settings, adding an extra layer of security, like password-protected links, would enhance privacy and prevent unauthorized access to sensitive files and documents.

What recommendations would you give to someone considering this product?

Google Drive is a fantastic tool, especially for team collaboration. The ability to share files effortlessly, edit documents in real time, and manage permissions makes teamwork seamless. It’s easy to use, accessible on any device, and integrates well with other Google apps. Highly recommended for productivity and efficient file management!

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Ehidiame I.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Great Product!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It provides the type of unique experience you'd expect from a google product

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

none that i can think of

What recommendations would you give to someone considering this product?

As with most google products, it gets the job done

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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