
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Talal H.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It keeps my files online in a safe mode I can trust
What recommendations would you give to someone considering this product?
It is a user-friendly interface
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Rahul S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other cloud storage services due to its seamless integration with Google apps like Docs, Sheets, and Slides, allowing real-time collaboration. Its AI-powered search helps users find files quickly, making organization easier. With 15GB of free storage, it offers more space than many competitors. Google Drive also supports a wide range of file formats without additional software. Security features like encryption and two-factor authentication enhance data protection. Plus, it’s accessible on multiple devices, making it a flexible and user-friendly choice compared to services like OneDrive, Dropbox, and iCloud.
What is your favorite aspect of this product?
One of the best things about Google Drive is how easy it is to use. Its simple, intuitive interface makes uploading, organizing, and sharing files effortless. With drag-and-drop functionality and seamless integration with Google apps, anyone can use it without a learning curve. Whether for work or personal use, it’s a hassle-free cloud storage solution.
What do you dislike most about this product?
One drawback of Google Drive is the lack of built-in password protection for shared links. While it offers permission settings, adding an extra layer of security, like password-protected links, would enhance privacy and prevent unauthorized access to sensitive files and documents.
What recommendations would you give to someone considering this product?
Google Drive is a fantastic tool, especially for team collaboration. The ability to share files effortlessly, edit documents in real time, and manage permissions makes teamwork seamless. It’s easy to use, accessible on any device, and integrates well with other Google apps. Highly recommended for productivity and efficient file management!
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service

Ehidiame I.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Great Product!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It provides the type of unique experience you'd expect from a google product
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
none that i can think of
What recommendations would you give to someone considering this product?
As with most google products, it gets the job done
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing