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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Jeremy K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

''Highly Integrate with Google Workspace''

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive is a real-time application for file storing, sharing with complete security and its cross-platform access and end-to-end ecosystem makes different from other alternative products.

What is your favorite aspect of this product?

It offers high-level security for sharing digital data and Data Loss Prevention makes it perfect for controlling with Admin console. Live editing and notification about file in email are best.

What do you dislike most about this product?

As Google Drive is best for all types of enterprises and for small businesses so, I can't find and dislike in it.

What recommendations would you give to someone considering this product?

Google Drive is highly bond with other Google products which makes it perfect for managing any types of projects under one ecosystem. User can easily store file on cloud and automatically file sync system keep our digital information uploaded. It support all types of file format and it works well for all the users.

Pros

  • Effective Service
  • Respectful
  • Client Friendly Policies
  • Generous Negotitation

Ramy S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Reliable cloud storage solution

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is easy to use for non-technical users and works seamlessly on mobile devices, even with an unstable internet connection. It is the built-in storage for the majority of Google Workspace apps and tools. Google Drive integrates with various third-party platforms.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its offline capabilities and instant sync of files and documents among devices and users.

What do you dislike most about this product?

Google Drive might need a more advanced and modern video player interface to allow users greater control over video resolution quality and provide a better user experience.

What recommendations would you give to someone considering this product?

It is important to learn about Google Drive's limitations regarding simultaneous sharing capabilities and data transfer speed when integrating Google Drive with complex or advanced third-party systems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mufutau I.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Effortless Cloud Storage and Collaboration

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

What majorly differentiates google drive is it’s seamless integration with other Google apps, such as Docs, Sheets, and Slides, and its collaborative features, set it apart from other cloud storage services

What is your favorite aspect of this product?

It’s Real-time collaboration and automatic saving features, making team workflows efficient and stress-free

What do you dislike most about this product?

It’s most definitely the Storage space limitations in the free plan 😭

What recommendations would you give to someone considering this product?

It’s very Ideal for Google app users, teams, and individuals seeking cloud storage with seamless collaboration features

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Caring

Most Popular Google Drive Comparisons

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