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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Emmanuella T.

  • Role: Public Sector
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Google Drive: Powerful Collaboration with Limited

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

What differentiates Google Drive from other similar products is that it stands out with its seamless integration across Google’s ecosystem, it's collaboration features, and powerful search powered by Google AI.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its real-time collaboration, which allows multiple users to edit and comment on documents simultaneously, making teamwork smooth and efficient.

What do you dislike most about this product?

What I dislike most about Google Drive is its limited free storage (15GB shared across all Google services), which fills up quickly, especially if you use Gmail and Google Photos extensively.

What recommendations would you give to someone considering this product?

If you're considering Google Drive, maximize its integration with Google’s ecosystem, manage storage wisely, enable offline access, leverage collaboration features, and consider upgrading to Google One if you need more space.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Oghenekevwe O.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

It's flexible storage platform

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It's a non-discriminatory storage platform. I can store anything at all. Plus, all workspace tools automatically store on drive. That's a plus.

What is your favorite aspect of this product?

All workspace tools automatically store their information on drive. Makes my work easier.

What do you dislike most about this product?

It's scattered sometimes. The organization of files need to be checked, The UI

What recommendations would you give to someone considering this product?

It's a good tool, if you are someone who likes to store or whose job requires storing, You'll need it

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Respectful

Ronak G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

cloud storage for collaboration and file sharing

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

it have cloud storage that can work with google docs.

What is your favorite aspect of this product?

it has automatic file syncing feature.

What do you dislike most about this product?

it have limited free storage.

What recommendations would you give to someone considering this product?

its best for people who already use google's other software/app.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Cons

  • Commodity Features

Most Popular Google Drive Comparisons

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