What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Busola E.
- Role: C-Level
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Mar 2025
Secure, Reliable and Hassle-free!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The real time collaboration without having to manually save my work, diverse platform accessibility on various devices, and of course the seamless integration it offers.
What is your favorite aspect of this product?
My favourite aspect of the product is the live updates integration, making it so easy for various personnel within any organization comment, edit and make changes on the go, anytime, anywhere.
What do you dislike most about this product?
The common issue I observe is the free data storage which is simultaneously shared across all google workspace making it limited. Also file management challenges due to the involvement of different collaborators on board. I could remember someone over-riding my write during our weekly scrum, it wasn't easy at all but I scaled through. Not everyone would scale through!
What recommendations would you give to someone considering this product?
My recommendations is to proffer workable solutions to the issues raised, enable offline access, and prevent editing conflicts. Thank you!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daniel N.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2025
Google Drive: Easy, Smart, and Collaborative.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Good integration with other Google products. Generous free storage(15GB)
What is your favorite aspect of this product?
The real time collaboration works well
What do you dislike most about this product?
Poor folder management
What recommendations would you give to someone considering this product?
Be security conscious by enabling 2 step verification and be very careful with the file sharing option. Use the free storage carefully and wisely.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Odinma U.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Mar 2025
Google Drive is One of a kind
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is the best working tool for both individuals and businesses because it allows multiple users to edit files simultaneously in Google Docs, Sheets, and Slides. Your team can work flawlessly with Gmail, Calendar, Google Meet, and third-party apps like Slack and Trello. You can control who sees, edits, or downloads your files, ensuring security and access control.
What is your favorite aspect of this product?
I can create and edit Google Docs, Sheets, and Slides documents directly within Drive without needing external software. One of the best reasons I love Google Drive is that it offers 15GB of free storage, which is more than Dropbox (2GB) and OneDrive (5GB). I can also collaborate with my team and clients instantly, eliminating endless email revisions, back and forth with prospective customers.
What do you dislike most about this product?
If you share files frequently, your Drive can become cluttered with random shared documents, making it hard to keep things tidy. While 15GB is great; it includes Gmail and Google Photos, which is little for a social media manager, and it fills up quickly, requiring a paid plan for extra storage. Sometimes, files take longer to sync across devices, especially large video files or high-resolution images.
What recommendations would you give to someone considering this product?
If you need a reliable cloud storage solution, Google Drive is one of the best options for both you and your teams. You can take advantage of version history to track edits and prevent accidental data loss. Even if you forget a filename, you can search by keywords or content inside the document.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
