What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
- Role: Public Sector
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2025
It is highly recommended to use for sharing info
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Enosh T.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Great for Collaboration, Needs More Features
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out because of its seamless integration with other Google tools like Docs, Sheets, and Gmail. It’s easy to collaborate in real-time, and the search functionality is really powerful. Plus, it’s available on almost any device, making it easy to access files anywhere. While other services may offer similar features, the overall convenience of the Google ecosystem is what makes Drive special.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is the real-time collaboration. It’s so easy to work on documents with others, and changes sync instantly. It really helps when working in teams or with people across different locations.
What do you dislike most about this product?
What I dislike most about Google Drive is that it doesn’t have built-in tools for task management or project tracking. I have to rely on other apps for that. Also, while it’s great for Google Docs, handling Microsoft Office files can be a bit clunky.
What recommendations would you give to someone considering this product?
I’d recommend Google Drive if you’re looking for a simple, reliable way to store and share files, especially if you already use other Google products like Gmail or Docs. It’s perfect for collaboration and easy access from anywhere. However, if you need advanced features like task management or detailed customization, you might need to look for additional tools.
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Caring
Joel U.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Versatile, Collaborative Cloud Storage.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other cloud storage services with its seamless integration with Google Workspace (Docs, Sheets, Slides), enabling real-time collaboration and editing.
What is your favorite aspect of this product?
My favourite aspect of this product is the fact that it offers 15 GB of free storage, advanced search capabilities, and cross-platform compatibility for access on web, desktop, and mobile devices.
What do you dislike most about this product?
While collaboration features are robust, managing permissions and shared files can become cumbersome in large teams.
What recommendations would you give to someone considering this product?
If you're considering Google Drive, start with the free 15 GB plan to assess your storage needs, and upgrade to Google One if necessary. Leverage its integration with Google Workspace for real-time collaboration, and organize files with folders and labels for easy access. Explore sharing settings, set up offline access, and use third-party integrations like DocuSign for added functionality.
Pros
- Effective Service
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
