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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Vignesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Effortless Cloud Storage and Collaboration Tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive differentiates itself from other cloud storage solutions through its tight integration with Google Workspace, allowing real-time collaboration across Docs, Sheets, and Slides directly within the platform. It offers powerful sharing and permission controls, enabling users to easily manage access to files and folders. Google Drive also features intelligent search powered by Google’s AI, making it easy to locate files quickly using keywords, file types, or even content within documents. Its seamless sync across devices, generous free storage tier, and strong version history capabilities further enhance its usability.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its real-time collaboration. Being able to edit Docs, Sheets, or Slides simultaneously with others, leave comments, and see changes live makes teamwork incredibly efficient and smooth. It eliminates the need to email files back and forth, and everything is automatically saved in the cloud, reducing the risk of losing work.

What do you dislike most about this product?

Nothing to Dislike

What recommendations would you give to someone considering this product?

If you're considering Google Drive, I recommend taking full advantage of its integration with Google Docs, Sheets, and Slides for seamless collaboration. Organize your files using folders and shared drives for better team management, and make use of the powerful search functionality to find documents quickly. Be sure to set proper sharing permissions to maintain file security and control who can view or edit your content. If you’re working with a team or handling large files, consider upgrading your storage plan for more space. Lastly, enable offline access for important files so you can work even without an internet connection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Laurence C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Google Drive is effortless and save time.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Not as other online storage products Google Drive one every kind of file including media across all devices.

What is your favorite aspect of this product?

Ability to scan document with Google Drive, name document and store in the folder.

What do you dislike most about this product?

Google Drive online service are limited.

What recommendations would you give to someone considering this product?

I recommend it for mostly online workers as work can be accessed easily viewed and also edited if necessary.

Pros

  • Effective Service
  • Client Friendly Policies
  • Over Delivered
  • Friendly Negotiation

Moses A.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Amazing software

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Integration and storage

What is your favorite aspect of this product?

Collaboration

What do you dislike most about this product?

Fees of upgrade

What recommendations would you give to someone considering this product?

To proceed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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