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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Mercy A.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

file sharing solution to try out

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

share feal on real time for team collaboration is awesome for me

What is your favorite aspect of this product?

i like file and document security features i way that one can have access to do anything on documents after being given access and power to edit it

What do you dislike most about this product?

On mobile devise google drive is bit slow to open documents

What recommendations would you give to someone considering this product?

The solution has helped us to increase on productivity in document collaboration therefore i recommend it to others, However its needs internet connections before using it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Lateef Y.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Google Drive: Easy Storage, Smooth Collaboration

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

For me, Google Drive stands out because of how smoothly it works with everything Google. If you’re already using Gmail or Docs, it’s so easy to just jump into Drive and have everything sync up. The 15 GB of free storage is a nice bonus too—way more than some other services offer. What I love most is how simple it makes sharing and collaborating, especially if you’re working with others in real-time. Whether you’re on your phone, laptop, or desktop, your files are always up to date. Compared to Dropbox or OneDrive, I think Drive just makes everything a little more seamless and straightforward.

What is your favorite aspect of this product?

If I had to pick, my favorite aspect of Google Drive would definitely be its real-time collaboration features. I love how easy it makes working with others, whether it’s editing a document together or leaving comments. It’s so satisfying to see updates happen instantly without worrying about syncing issues. Plus, the fact that everything is backed up and auto-saved just adds peace of mind, especially when you’re juggling a lot of files. It’s the perfect tool for smooth teamwork and personal organization.

What do you dislike most about this product?

If I had to point out something I dislike about Google Drive, it would probably be the way it handles storage once you exceed the free 15 GB. It can be a bit confusing when you start running out of space because it’s shared across Gmail, Google Photos, and Drive itself. Sometimes, it feels like you’re running out of space faster than expected, especially with media-heavy files. It’d be nice if they offered more transparency or easier ways to manage storage without needing to upgrade right away.

What recommendations would you give to someone considering this product?

If you’re already using Gmail or Docs, Google Drive will feel like a natural fit. I’d recommend it if you like the idea of easily collaborating with others in real time. It makes working on projects so much smoother. Just keep an eye on the 15 GB storage limit, especially if you’re storing a lot of photos or videos. Also, don’t forget to tweak those privacy settings if you’re sensitive about who can access your files. Overall, it’s great for both personal use and team collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aman y.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

"Trustworthy cloud storage system."

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from other cloud storage services mostly because to its collaborative capabilities and smooth connection with other Google products, like Docs, Sheets, and Slides.

What is your favorite aspect of this product?

Team processes are made more effective and stress-free by its real-time collaboration and automated saving features.

What do you dislike most about this product?

Certainly, the free plan's Storage capacity constraints are to blame.

What recommendations would you give to someone considering this product?

For Google app users, organizations, and those looking for cloud storage with smooth communication capabilities, this is really perfect.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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