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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Ayodeji O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Secured and accessible

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

There is unreal large storage

What is your favorite aspect of this product?

Quality is top notch

What do you dislike most about this product?

It has been perfect so far

What recommendations would you give to someone considering this product?

Security and privacy is assured

Pros

  • Continually Improving Product
  • Efficient Service
  • Caring
  • Fair

Abhishek S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Effortless File Sharing and Storage Made Easy

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is unique in that it makes it simple to store, retrieve, and share files from any location. It's more than simply cloud storage; teams can work together in real time with integrated tools like Docs and Sheets. It functions flawlessly on all of your devices and is incredibly user-friendly. Additionally, everything feels connected and easy because it's integrated with other Google products, allowing you to concentrate more on your job and less on file management.

What is your favorite aspect of this product?

My favorite things about Google Drive are how easy it is to use and how conveniently it allows me to view my work from any location. Working with others is extremely easy and hassle-free because of Docs and Sheets' real-time collaboration feature, which is revolutionary. I also never have to worry about losing something crucial because of the smooth device syncing.

What do you dislike most about this product?

It's a great tool, but my biggest concern with Google Drive is that, particularly when working with large files, the syncing can occasionally be a little slow or inconsistent. Additionally, if you're handling a large number of documents, the way it manages file organization can become complex; a better folder system or tagging option would make things easier to find.

What recommendations would you give to someone considering this product?

If you are thinking about using Google Drive, I'd say go for it — especially if you're already using other Google tools like Gmail or Docs. It’s super convenient for storing and sharing files, and the real-time collaboration is a game changer. Just make sure to stay organized from the start — it’s easy to let things pile up and turn into a mess if you don’t keep up with your folders. And if you are dealing with large files often, maybe test the sync speed first to see if it suits your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nithin S.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable cloud storage with seamless collaboration

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive excels in real-time collaboration and integration with tools like Docs, Sheets, and Gmail, making it ideal for teams that prioritize communication and file sharing.

What is your favorite aspect of this product?

The ability to share, edit, and comment on documents in real time with team members is incredibly efficient and user-friendly.

What do you dislike most about this product?

File organization can become messy over time, especially when multiple users are sharing folders without a clear naming or structure convention.

What recommendations would you give to someone considering this product?

Define a folder structure and access policy early to avoid clutter. Also, take advantage of version history and shared drives for better file management across teams.

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Enables Productivity

Most Popular Google Drive Comparisons

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