What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Promise S.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Apr 2025
“Effortless Collaboration and Smart Storage in One
Likeliness to Recommend
What differentiates Google Drive from other similar products?
1. Deep Integration with Google Workspace 2.Real Time collaboration 3.Powerfull search with AI Generous free plans 4.offline access 5.Third party integration 6.version history
What is your favorite aspect of this product?
Real time collaboration and DOC
What do you dislike most about this product?
I don't dislike anything about the product,it's like my entire life depends on it
What recommendations would you give to someone considering this product?
Use the Full Google Workspace: To get the most out of Drive, pair it with Google Docs, Sheets, Slides, and Gmail. The integration is what makes it powerful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emmanuel O.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
Impressive
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Collaboration
What is your favorite aspect of this product?
Audit Thread
What do you dislike most about this product?
No offline use
What recommendations would you give to someone considering this product?
Recommend people to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
David U.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Seamless Collaboration and Storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other cloud storage tools because of its deep integration with Google Workspace—Docs, Sheets, Slides, Gmail, Calendar, and more. It’s not just storage; it’s a collaborative ecosystem where multiple people can work in real time on the same file, with seamless autosaving and version history. Plus, it’s super accessible across devices and platforms.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is its real-time collaboration. Being able to work on the same document with others at the same time—seeing edits as they happen—makes teamwork smooth and immediate, without the back-and-forth of file sharing.
What do you dislike most about this product?
What I dislike most about Google Drive is its cluttered organization over time—files can pile up quickly, and the search can get messy if things aren’t labeled or sorted properly. It’s easy to lose track of documents unless you stay organized.
What recommendations would you give to someone considering this product?
Use folders and naming conventions from the start to stay organized. Take advantage of shared drives for team projects, and use the "Star" feature to quickly access important files. Also, regularly review and clean up your Drive to avoid clutter and confusion.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Client Friendly Policies
Cons
- Less Inspiring
- Leverages Incumbent Status
