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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

SOLOMON G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Google Drive is powerful storage tool.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It connects with different tools for successfully data exchange and storage.

What is your favorite aspect of this product?

It collaborate easily and securely, data stored can be accessed, shared and editable

What do you dislike most about this product?

Ease to upload and download data whenever need, hence no dislike.

What recommendations would you give to someone considering this product?

Provides seamless collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Muskan G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Simple, Reliable, and Great for Everyday File Shar

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive stands out for its real-time collaboration on Docs, Sheets, and Slides, plus its smooth integration with other Google services like Gmail and Calendar.

What is your favorite aspect of this product?

My favorite aspect is the real-time collaboration—it’s super easy to work on the same document with others without any hassle.

What do you dislike most about this product?

I don’t like that sometimes offline access can be spotty, and the storage limits can feel tight unless you upgrade.

What recommendations would you give to someone considering this product?

If you’re thinking about using Google Drive, make sure to explore its collaboration features and organize your files well from the start—it really helps keep things smooth and efficient.

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Continually Improving Product
  • Reliable

Abhijeet G.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

Smooth & Reliable

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from other similar products due to its deep integration with the Google Workspace ecosystem (Docs, Sheets, Slides, Gmail, Meet), offering seamless collaboration in real time. Its user-friendly interface, generous free storage, and strong cross-platform accessibility (web, Android, iOS) make it convenient for both individuals and teams. Additionally, real-time synchronization and auto-save features enhance productivity, especially in collaborative environments.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its real-time collaboration. Multiple users can work on the same document simultaneously, with changes appearing instantly—making teamwork seamless and highly efficient.

What do you dislike most about this product?

What I dislike most about Google Drive is the limited file organization flexibility. While it supports folders and shared drives, managing large volumes of files across personal and shared spaces can become cluttered, especially without advanced tagging or filtering options.

What recommendations would you give to someone considering this product?

If you're considering Google Drive, I recommend it highly for collaborative work, cloud storage, and ease of use—especially if you already use other Google services. To get the most out of it, organize files consistently from the start, explore sharing permissions carefully, and take advantage of its integration with Google Docs, Sheets, and third-party apps. For teams, consider upgrading to Google Workspace for enhanced admin controls and storage.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Google Drive Comparisons

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