
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
SOLOMON G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Google Drive is powerful storage tool.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It connects with different tools for successfully data exchange and storage.
What is your favorite aspect of this product?
It collaborate easily and securely, data stored can be accessed, shared and editable
What do you dislike most about this product?
Ease to upload and download data whenever need, hence no dislike.
What recommendations would you give to someone considering this product?
Provides seamless collaboration.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Muskan G.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
Simple, Reliable, and Great for Everyday File Shar
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out for its real-time collaboration on Docs, Sheets, and Slides, plus its smooth integration with other Google services like Gmail and Calendar.
What is your favorite aspect of this product?
My favorite aspect is the real-time collaboration—it’s super easy to work on the same document with others without any hassle.
What do you dislike most about this product?
I don’t like that sometimes offline access can be spotty, and the storage limits can feel tight unless you upgrade.
What recommendations would you give to someone considering this product?
If you’re thinking about using Google Drive, make sure to explore its collaboration features and organize your files well from the start—it really helps keep things smooth and efficient.
Pros
- Helps Innovate
- Client Friendly Policies
- Continually Improving Product
- Reliable

Abhijeet G.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Smooth & Reliable
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other similar products due to its deep integration with the Google Workspace ecosystem (Docs, Sheets, Slides, Gmail, Meet), offering seamless collaboration in real time. Its user-friendly interface, generous free storage, and strong cross-platform accessibility (web, Android, iOS) make it convenient for both individuals and teams. Additionally, real-time synchronization and auto-save features enhance productivity, especially in collaborative environments.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is its real-time collaboration. Multiple users can work on the same document simultaneously, with changes appearing instantly—making teamwork seamless and highly efficient.
What do you dislike most about this product?
What I dislike most about Google Drive is the limited file organization flexibility. While it supports folders and shared drives, managing large volumes of files across personal and shared spaces can become cluttered, especially without advanced tagging or filtering options.
What recommendations would you give to someone considering this product?
If you're considering Google Drive, I recommend it highly for collaborative work, cloud storage, and ease of use—especially if you already use other Google services. To get the most out of it, organize files consistently from the start, explore sharing permissions carefully, and take advantage of its integration with Google Docs, Sheets, and third-party apps. For teams, consider upgrading to Google Workspace for enhanced admin controls and storage.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy