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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Abhishek A.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Simple and Powerful Cloud Storage with Easy Collab

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from other similar products because of its simplicity, cloud storage, and strong integration with Google Workspace tools like Docs, Sheets, and Gmail. It makes storing, sharing, and collaborating on files very easy. I like how multiple people can work on the same file at the same time in real-time, without needing to send updated versions back and forth. It’s also accessible from any device, which is helpful when working remotely or on the go. The search feature is fast and smart, and sharing permissions are easy to manage.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its real-time collaboration. I really like how multiple people can edit the same document at the same time without any confusion. It automatically saves changes, so there’s no worry about losing data. Also, it’s very easy to share files with just a link and manage who can view, comment, or edit. The integration with Google Docs, Sheets, and Slides makes it a complete and convenient tool for daily work.

What do you dislike most about this product?

What I dislike most about Google Drive is that it can become a bit messy if files and folders are not organized properly. Sometimes, it’s hard to find files when many people are sharing documents in a team. Also, if the internet connection is slow, opening and editing large files can take time. The storage limit on the free plan also fills up quickly, especially when storing large files like videos or high-resolution images.

What recommendations would you give to someone considering this product?

If you are considering Google Drive, I would recommend keeping your folders well organized from the beginning to avoid confusion later. Make use of the sharing settings carefully to control who can view or edit your files. Take advantage of real-time collaboration using Google Docs, Sheets, and Slides—it saves a lot of time. Also, keep track of your storage space if you’re on the free plan. It’s a great tool for both personal and team use, especially if you need access to your files from anywhere on any device.

Pros

  • Effective Service
  • Fair
  • Appreciates Incumbent Status
  • Security Protects

Vishal H.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Storage of data is more easy & easy access of data

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Easily store data like photo, videos, documents etc.

What is your favorite aspect of this product?

Data access flexibility is good. Access data from anywhere.

What do you dislike most about this product?

Sometime it takes time to load the photos & videos

What recommendations would you give to someone considering this product?

Highly featuristic & high security protection

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Francisco V.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Good and reliable cost effective cloud drive.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Its integration in Google Workspace and Google Docs.

What is your favorite aspect of this product?

It's reliability, ease of use, and sharing capabilities.

What do you dislike most about this product?

I would say the limitations when working with documents other than Google Docs (i.e. Microsoft Office docs).

What recommendations would you give to someone considering this product?

The easiest and best way; to test it first.

Pros

  • Reliable
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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