
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Abhishek A.
- Role: Industry Specific Role
- Industry: Electronics
- Involvement: End User of Application
Submitted Jun 2025
Simple and Powerful Cloud Storage with Easy Collab
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other similar products because of its simplicity, cloud storage, and strong integration with Google Workspace tools like Docs, Sheets, and Gmail. It makes storing, sharing, and collaborating on files very easy. I like how multiple people can work on the same file at the same time in real-time, without needing to send updated versions back and forth. It’s also accessible from any device, which is helpful when working remotely or on the go. The search feature is fast and smart, and sharing permissions are easy to manage.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is its real-time collaboration. I really like how multiple people can edit the same document at the same time without any confusion. It automatically saves changes, so there’s no worry about losing data. Also, it’s very easy to share files with just a link and manage who can view, comment, or edit. The integration with Google Docs, Sheets, and Slides makes it a complete and convenient tool for daily work.
What do you dislike most about this product?
What I dislike most about Google Drive is that it can become a bit messy if files and folders are not organized properly. Sometimes, it’s hard to find files when many people are sharing documents in a team. Also, if the internet connection is slow, opening and editing large files can take time. The storage limit on the free plan also fills up quickly, especially when storing large files like videos or high-resolution images.
What recommendations would you give to someone considering this product?
If you are considering Google Drive, I would recommend keeping your folders well organized from the beginning to avoid confusion later. Make use of the sharing settings carefully to control who can view or edit your files. Take advantage of real-time collaboration using Google Docs, Sheets, and Slides—it saves a lot of time. Also, keep track of your storage space if you’re on the free plan. It’s a great tool for both personal and team use, especially if you need access to your files from anywhere on any device.
Pros
- Effective Service
- Fair
- Appreciates Incumbent Status
- Security Protects

Vishal H.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2025
Storage of data is more easy & easy access of data
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Easily store data like photo, videos, documents etc.
What is your favorite aspect of this product?
Data access flexibility is good. Access data from anywhere.
What do you dislike most about this product?
Sometime it takes time to load the photos & videos
What recommendations would you give to someone considering this product?
Highly featuristic & high security protection
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service

Francisco V.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2025
Good and reliable cost effective cloud drive.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Its integration in Google Workspace and Google Docs.
What is your favorite aspect of this product?
It's reliability, ease of use, and sharing capabilities.
What do you dislike most about this product?
I would say the limitations when working with documents other than Google Docs (i.e. Microsoft Office docs).
What recommendations would you give to someone considering this product?
The easiest and best way; to test it first.
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity