What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Janie N.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted May 2025
Fairly Intuitive software.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive helps me better with integrations due to my change of needs and large storage options for file storing without threats.
What is your favorite aspect of this product?
It provides secure sharing options and also has personal vault with 2 factor authentication for security
What do you dislike most about this product?
The folder structure can sometimes feel restrictive if you’re managing massive datasets with nested hierarchies and causes bounds in my folders.
What recommendations would you give to someone considering this product?
it's great if you want to handle all your business in one place!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Client's Interest First
Mercy A.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
file sharing solution to try out
Likeliness to Recommend
What differentiates Google Drive from other similar products?
share feal on real time for team collaboration is awesome for me
What is your favorite aspect of this product?
i like file and document security features i way that one can have access to do anything on documents after being given access and power to edit it
What do you dislike most about this product?
On mobile devise google drive is bit slow to open documents
What recommendations would you give to someone considering this product?
The solution has helped us to increase on productivity in document collaboration therefore i recommend it to others, However its needs internet connections before using it
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Lateef Y.
- Role: Operations
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Google Drive: Easy Storage, Smooth Collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
For me, Google Drive stands out because of how smoothly it works with everything Google. If you’re already using Gmail or Docs, it’s so easy to just jump into Drive and have everything sync up. The 15 GB of free storage is a nice bonus too—way more than some other services offer. What I love most is how simple it makes sharing and collaborating, especially if you’re working with others in real-time. Whether you’re on your phone, laptop, or desktop, your files are always up to date. Compared to Dropbox or OneDrive, I think Drive just makes everything a little more seamless and straightforward.
What is your favorite aspect of this product?
If I had to pick, my favorite aspect of Google Drive would definitely be its real-time collaboration features. I love how easy it makes working with others, whether it’s editing a document together or leaving comments. It’s so satisfying to see updates happen instantly without worrying about syncing issues. Plus, the fact that everything is backed up and auto-saved just adds peace of mind, especially when you’re juggling a lot of files. It’s the perfect tool for smooth teamwork and personal organization.
What do you dislike most about this product?
If I had to point out something I dislike about Google Drive, it would probably be the way it handles storage once you exceed the free 15 GB. It can be a bit confusing when you start running out of space because it’s shared across Gmail, Google Photos, and Drive itself. Sometimes, it feels like you’re running out of space faster than expected, especially with media-heavy files. It’d be nice if they offered more transparency or easier ways to manage storage without needing to upgrade right away.
What recommendations would you give to someone considering this product?
If you’re already using Gmail or Docs, Google Drive will feel like a natural fit. I’d recommend it if you like the idea of easily collaborating with others in real time. It makes working on projects so much smoother. Just keep an eye on the 15 GB storage limit, especially if you’re storing a lot of photos or videos. Also, don’t forget to tweak those privacy settings if you’re sensitive about who can access your files. Overall, it’s great for both personal use and team collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing