What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Oyewusi J.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2025
Powerful and Reliable, Missing a Few Smart Feature
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Live Collaboration: Multiple users can edit documents simultaneously with instant syncing. Tight Gmail and Calendar Integration: Easily share files via email or attach them to events. Cross-Platform Accessibility: Available on virtually any device with a browser or app. Generous Free Storage: 15 GB of free storage shared across Drive, Gmail, and Photos. AI-Powered Search: Smart suggestions and document content indexing make finding files easy.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is its real-time collaboration, which allows multiple users to work on the same document simultaneously with instant updates and comments.
What do you dislike most about this product?
What I dislike most about Google Drive is the **limited file organization tools**, such as the lack of advanced tagging or smart filtering, which can make managing large numbers of files inefficient.
What recommendations would you give to someone considering this product?
Take full advantage of its collaboration features—use Docs, Sheets, and Slides for real-time teamwork. Organize files early with clear folder structures and naming conventions, since tagging is limited. Be mindful of shared file permissions to maintain privacy and avoid accidental edits. Use the mobile app for quick access and uploads on the go. Consider upgrading to a Google One plan if you need more storage or family sharing features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Generous Negotitation
Monica N.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
Team collaboration made simple and easy
Likeliness to Recommend
What differentiates Google Drive from other similar products?
google drive provides all google documents in one organized way its so simple to use and accessing files makes it better
What is your favorite aspect of this product?
i like the security features provided that you can lock access to sensitive documents
What do you dislike most about this product?
its expensive to use in organization with large number of staff
What recommendations would you give to someone considering this product?
for documents security and collaboration on document among team i recommend the tool however someone should consider buying if the tram are well varsity with It
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
George A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2025
document management and sharing tool
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google drive offers file sorting and managements easy hence better from others
What is your favorite aspect of this product?
its so easy to use the tool in the organization i like the interface
What do you dislike most about this product?
Google drive tool is abit expensive too small company and organizations
What recommendations would you give to someone considering this product?
yes i would recommend the tool due to its benefits of keeping documents safe online
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
