What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Sandeep S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
My files are safe
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive's encryption is better than iCloud's for keeping private information safe. It's where I keep important work on my computer.
What is your favorite aspect of this product?
AES 256-bit encryption locks my clients' contracts, which is required by law. To make links even safer, like for formal documents, I can set passwords for them. The vault keeps files for checks, which protects me.
What do you dislike most about this product?
There is no zero-knowledge encryption, so I encrypt very important things on the outside. One time, I was worried that shared links didn't have a built-in lock, and a client opened an old file. The support bot was slow and sent me to FAQs that didn't help me.
What recommendations would you give to someone considering this product?
Drive's security is strong enough to keep your files safe, but you can add your own for top secrets.
Pros
- Enables Productivity
- Efficient Service
- Over Delivered
- Security Protects
Pranita C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Cloud storage with End to end encryption
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is known for its real-time collaboration, as multiple people can work on the same file at the same time without slowing it down or making it lost in data.
What is your favorite aspect of this product?
Google Drive automatically saves my work and retains the previous version of the file as well, allowing me to restore my files in case someone on my team made changes that were not necessary.
What do you dislike most about this product?
Free users are limited to 15 GB of space.
What recommendations would you give to someone considering this product?
If you want to explore cloud storage before going fully in on it, then you must check it out because I am sure you are not going to regret your decision about it.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Robert K.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Collaborative software.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive aids much in data sharing and cloud storing helping users to interact in sharing information to grow there business.
What is your favorite aspect of this product?
Google Drive's data security is really great. I've shared sensitive client files without any worries. Offline access has even saved me a lot of trouble.
What do you dislike most about this product?
It would be helpful to be able to gain more local status information about the background tasks when Google Drive processes thousands of files.
What recommendations would you give to someone considering this product?
If the security of your data, stability and reliability are important, there is no better product in this product segment.
Pros
- Unique Features
- Saves Time
- Client Friendly Policies
- Fair
