What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Abhijeet G.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Smooth & Reliable
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other similar products due to its deep integration with the Google Workspace ecosystem (Docs, Sheets, Slides, Gmail, Meet), offering seamless collaboration in real time. Its user-friendly interface, generous free storage, and strong cross-platform accessibility (web, Android, iOS) make it convenient for both individuals and teams. Additionally, real-time synchronization and auto-save features enhance productivity, especially in collaborative environments.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is its real-time collaboration. Multiple users can work on the same document simultaneously, with changes appearing instantly—making teamwork seamless and highly efficient.
What do you dislike most about this product?
What I dislike most about Google Drive is the limited file organization flexibility. While it supports folders and shared drives, managing large volumes of files across personal and shared spaces can become cluttered, especially without advanced tagging or filtering options.
What recommendations would you give to someone considering this product?
If you're considering Google Drive, I recommend it highly for collaborative work, cloud storage, and ease of use—especially if you already use other Google services. To get the most out of it, organize files consistently from the start, explore sharing permissions carefully, and take advantage of its integration with Google Docs, Sheets, and third-party apps. For teams, consider upgrading to Google Workspace for enhanced admin controls and storage.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Ayodeji O.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2025
Secured and accessible
Likeliness to Recommend
What differentiates Google Drive from other similar products?
There is unreal large storage
What is your favorite aspect of this product?
Quality is top notch
What do you dislike most about this product?
It has been perfect so far
What recommendations would you give to someone considering this product?
Security and privacy is assured
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Fair
Abhishek S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2025
Effortless File Sharing and Storage Made Easy
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is unique in that it makes it simple to store, retrieve, and share files from any location. It's more than simply cloud storage; teams can work together in real time with integrated tools like Docs and Sheets. It functions flawlessly on all of your devices and is incredibly user-friendly. Additionally, everything feels connected and easy because it's integrated with other Google products, allowing you to concentrate more on your job and less on file management.
What is your favorite aspect of this product?
My favorite things about Google Drive are how easy it is to use and how conveniently it allows me to view my work from any location. Working with others is extremely easy and hassle-free because of Docs and Sheets' real-time collaboration feature, which is revolutionary. I also never have to worry about losing something crucial because of the smooth device syncing.
What do you dislike most about this product?
It's a great tool, but my biggest concern with Google Drive is that, particularly when working with large files, the syncing can occasionally be a little slow or inconsistent. Additionally, if you're handling a large number of documents, the way it manages file organization can become complex; a better folder system or tagging option would make things easier to find.
What recommendations would you give to someone considering this product?
If you are thinking about using Google Drive, I'd say go for it — especially if you're already using other Google tools like Gmail or Docs. It’s super convenient for storing and sharing files, and the real-time collaboration is a game changer. Just make sure to stay organized from the start — it’s easy to let things pile up and turn into a mess if you don’t keep up with your folders. And if you are dealing with large files often, maybe test the sync speed first to see if it suits your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing