What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Daniel O.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2025
Google Drive is completely free to use
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Maximum security and maximum storage provided by the tool even on free version
What is your favorite aspect of this product?
Ease of file uploads and how they support larger files to be uploaded without the need to compress them
What do you dislike most about this product?
The computer app takes longer to synch local files on the device and even uploading them
What recommendations would you give to someone considering this product?
I would recommend the tool works better for me
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Abhishek A.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Best cloud based storage out there
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google drive is an exception in terms of its services and offerings as it is a part of google ecosystem that makes it one of its kind. Another aspect, that is supports backup support for the most famous Whatsapp messenger.
What is your favorite aspect of this product?
My favorite aspect being , it support the backup support for my mobile phone as well as my pc system. Apart from that, it comes preinstalled with all the android phones where one can upload anything from one mobile and then view it on any other device anywhere with the help of internet., Another favorite aspect is that it is available for free to all users till 15 GB of storage that is a good start for any tool.
What do you dislike most about this product?
Not as such things called dislikes for this tool. But I will mention same thing as dislike which I mentioned in likes which is a limited storage of 15 GB of free storage, because one the 15GB criteria gets full among all the google services , it is very hard to switch from one account to another ass we already own multiple things on the previously created account which is full now and to continue using that we now need to pay few dollars per month to increase the storage space.
What recommendations would you give to someone considering this product?
I would recommend all the individuals as well as companies to use the google drive for their file storage purpose and for backup purpose because the trust score for this tool in terms of popularity and security is highest.
Pros
- Helps Innovate
- Enables Productivity
- Caring
- Respectful
Venkat R.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2025
cross platform accessibility
Likeliness to Recommend
What differentiates Google Drive from other similar products?
accessible via web desktop and mobile applications.
What is your favorite aspect of this product?
ensures file availability across multiple devices seamlessly.
What do you dislike most about this product?
offline access setup can be cumbersome for some users.
What recommendations would you give to someone considering this product?
beneficial for users needing flexibility in access.
Pros
- Performance Enhancing
- Trustworthy
- Saves Time
- Respectful
