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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Janet Omowumi O.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Google drive works well.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is special because it works well with other Google tools, lets people work together in real-time, and has a wide range of additional features. It's also reasonably priced and has good customer support, making it a popular choice for storing and sharing files.

What is your favorite aspect of this product?

For me, my favorite aspect of Google Drive is the real-time collaboration feature. It's been a game-changer for teamwork, allowing multiple people to work on a document simultaneously and see each other's changes instantly. It streamlines our workflow and boosts productivity.

What do you dislike most about this product?

For me, one thing I dislike about Google Drive is the limited free storage space. The 15GB limit can fill up quickly, especially if you're storing large files or have multiple accounts syncing data. This often means upgrading to a paid plan to get more storage, which can be frustrating for users who don't want to pay extra.

What recommendations would you give to someone considering this product?

To someone considering Google Drive, I'd recommend assessing their storage needs and ensuring they understand the pricing structure. It's also essential to explore the integration with other Google apps and third-party tools to maximize its benefits. Additionally, setting up proper sharing and collaboration settings can help ensure seamless teamwork. Overall, Google Drive is a great choice for those already using Google Workspace or needing robust collaboration features.

Pros

  • Performance Enhancing
  • Saves Time
  • Fair
  • Continually Improving Product

Cons

  • Less Inspiring
  • Under Delivered

Zion C.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Great for quick data storage.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is easy to use and it's integration with Gmail makes it very much accessible. It's a great and easy way to save documents and give access to only those you want to. No much technicality needed so almost anyone can use it.

What is your favorite aspect of this product?

Ease of use, simple interface, Free version which enables one test out the product and security of the stored information. You can always access information in your Google Drive and that is very cool.

What do you dislike most about this product?

The cost for the paid version is a bit high and its monthly subscription.

What recommendations would you give to someone considering this product?

It's a great product , simple to use but the free version won't store as much data as you may want. Generally it is worth it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Jeremy K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

''Highly Integrate with Google Workspace''

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive is a real-time application for file storing, sharing with complete security and its cross-platform access and end-to-end ecosystem makes different from other alternative products.

What is your favorite aspect of this product?

It offers high-level security for sharing digital data and Data Loss Prevention makes it perfect for controlling with Admin console. Live editing and notification about file in email are best.

What do you dislike most about this product?

As Google Drive is best for all types of enterprises and for small businesses so, I can't find and dislike in it.

What recommendations would you give to someone considering this product?

Google Drive is highly bond with other Google products which makes it perfect for managing any types of projects under one ecosystem. User can easily store file on cloud and automatically file sync system keep our digital information uploaded. It support all types of file format and it works well for all the users.

Pros

  • Effective Service
  • Respectful
  • Client Friendly Policies
  • Generous Negotitation

Most Popular Google Drive Comparisons

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