What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Ayoola A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Easy Data collection
Likeliness to Recommend
What differentiates Google Drive from other similar products?
it is easy to use, offers generous free storage, and works smoothly with other Google tools like Docs, Sheets, and Gmail. It allows real-time collaboration, so multiple people can work on the same file at once. Its strong cloud syncing and mobile access make it great for both personal and team use.
What is your favorite aspect of this product?
My fourite acspect of the product is the strong cloud syncing feature, which is automatic,
What do you dislike most about this product?
What I dislike most about Google Drive is that some useful features like data loss prevention and advanced admin controls are only available in paid plans.
What recommendations would you give to someone considering this product?
it is a great choice for easy file storage and sharing, especially if you already use other Google tools like Gmail or Docs. A good starting pint would be to organize your files with folders and use shared drives for team projects. For more advanced needs like data protection or admin control, exploring the Google Workspace plans would be a good option.
Pros
- Reliable
- Saves Time
- Helps Innovate
- Continually Improving Product
Ezekiel O.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2025
Reliable and Simple
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive's seamless integration with Google Workspace (Docs, Sheets, Slides) and its straightforward sharing and collaboration tools make it the go-to cloud storage solution.
What is your favorite aspect of this product?
The real-time collaboration on documents and easy sharing options are unbeatable, letting multiple people edit and comment simultaneously without any confusion.
What do you dislike most about this product?
What I dislike most about Google Drive is the limited offline functionality, sometimes accessing files without internet can be a bit tricky.
What recommendations would you give to someone considering this product?
Google Drive Is easy to use and great for collaboration.
Pros
- Reliable
- Unique Features
- Efficient Service
- Inspires Innovation
Manoj K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Easy File Sharing and Access Anywhere
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Seamless collaboration and built-in Docs set it apart from other cloud storage tools.
What is your favorite aspect of this product?
I love the ability to access and share files from anywhere.
What do you dislike most about this product?
Limited offline access features can be frustrating.
What recommendations would you give to someone considering this product?
Start with a clear folder structure and use shared drives for teams to avoid confusion.
Pros
- Continually Improving Product
- Effective Service
- Saves Time
- Generous Negotitation
