What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Ezekiel O.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2025
Reliable and Simple
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive's seamless integration with Google Workspace (Docs, Sheets, Slides) and its straightforward sharing and collaboration tools make it the go-to cloud storage solution.
What is your favorite aspect of this product?
The real-time collaboration on documents and easy sharing options are unbeatable, letting multiple people edit and comment simultaneously without any confusion.
What do you dislike most about this product?
What I dislike most about Google Drive is the limited offline functionality, sometimes accessing files without internet can be a bit tricky.
What recommendations would you give to someone considering this product?
Google Drive Is easy to use and great for collaboration.
Pros
- Reliable
- Unique Features
- Efficient Service
- Inspires Innovation
Manoj K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Easy File Sharing and Access Anywhere
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Seamless collaboration and built-in Docs set it apart from other cloud storage tools.
What is your favorite aspect of this product?
I love the ability to access and share files from anywhere.
What do you dislike most about this product?
Limited offline access features can be frustrating.
What recommendations would you give to someone considering this product?
Start with a clear folder structure and use shared drives for teams to avoid confusion.
Pros
- Continually Improving Product
- Effective Service
- Saves Time
- Generous Negotitation
Imad W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Effortless collaboration but keep it organized
Likeliness to Recommend
What differentiates Google Drive from other similar products?
google drive stands out because it feels more like an extension of your daily workflow than a separate app. Real advantage is that how easily it ties into gmail, google docs & even android. Sharing is simple & collaboration is smooth.
What is your favorite aspect of this product?
Real time collaboration seeing others edit a doc live without any lag or delay which is the best part about this product. Group work feels instant and natural using google drive
What do you dislike most about this product?
File organization can get messy fast. It is easy to loose track of where things are especially when you are sharing constantly and receiving files from others.
What recommendations would you give to someone considering this product?
Focus on building a solid folder structure from day one name things clearly & organize by project or team. Also learn sharing settings early so you don’t accidentally give access to wrong people. Powerful product but only when you keep it tidy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
