What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Courtney K.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2023
User Friendly, Real-Time Document Sharing
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other similar products primarily due to its seamless integration with other Google products such as Google Docs and Google Sheets. Its very user-friendly compared to competitors and efficient when accessing via mobile apps.
What is your favorite aspect of this product?
Google Drive's folder creation and sharing features are particularly appealing to me. This platform enables the creation of organized folders and offers the flexibility to share them with others while setting varying levels of permissions. Users can grant simple viewing access or more extensive editing privileges, providing a versatile and customizable approach to collaborative work.
What do you dislike most about this product?
A drawback I've encountered with Google Drive is that if the owner of a shared folder decides to delete it, my access to the contents is revoked. This can be inconvenient, especially when working on long-term school projects where I'd prefer continued access to our shared work. It's possible that there might be a feature or workaround for this limitation that I'm not aware of.
What recommendations would you give to someone considering this product?
I would recommend utilizing the folders feature to help keep documents organized and easy to find.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Sam H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Excellent free product, Desktop app syncing
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The desktop sync app for mac is excellent. It allows you to mirror files from the cloud instead of downloading them, saving valuable harddrive space.
What is your favorite aspect of this product?
See above -- mirroring files and saving harddrive space.
What do you dislike most about this product?
It's hard to hate a free product that is this good.
What recommendations would you give to someone considering this product?
Try it. I think you'll like it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Less Fair
Kheeda C.
- Role: C-Level
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Oct 2023
Streamlined and easy to use for any and everyone!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Their ability to make streamlined easy to use software and apps compared to the competitors. Everyone can use google drive and it’s not complicated. Plus it’s very trustworthy for my content I produce.
What is your favorite aspect of this product?
The share photos feature.
What do you dislike most about this product?
Not much. It does crash when I use it
What recommendations would you give to someone considering this product?
Recommendations… simply give it a try. It’s easier to use.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Inspires Innovation
Cons
- Vendor's Interest First
- Less Transparent
