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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Sakshi K.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Safely use it

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Quickly gets work done

What is your favorite aspect of this product?

Hassle free

What do you dislike most about this product?

Security.

What recommendations would you give to someone considering this product?

Save your work

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nivina J.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2023

Ability to edit and compatable

Likeliness to Recommend

6 /10

What differentiates Google Drive from other similar products?

Stores our files securily

What is your favorite aspect of this product?

Drive features

What do you dislike most about this product?

None.Every is good about it

What recommendations would you give to someone considering this product?

Easy sharing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sheetal R.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

We primarily use Google Drive for storage and collaboration, and it serves these functions admirably. There is a significant amount of storage space available with the licence my school has, and file and folder sharing is about as straightforward as it gets with the click of a button. Because this is a long-standing, respectable system, there aren't many, if any, problems or quirks to iron out. The system and software are updated on a regular but not frequent basis, and it is pretty efficient

What is your favorite aspect of this product?

I truly like how I can access my files from my computer, mobile phone, and tablet... I can access my files from any device that is signed in to my Google account. I can arrange them by folders, files, date, and so on. Files are also backed up between devices, and my storage data plan is not too expensive. I can also colour the folders, which is a function I frequently use. It's better for me because I can easily discover the appropriate files and directories.

What do you dislike most about this product?

Drive recently switched from limitless storage to 15 GB of free storage. After 15 gigabytes, you run out of cloud storage space and are urged to pay a monthly subscription for additional space. Because there was previously no restriction, my storage has been totally filled up after this upgrade, and I am no longer able to send or receive emails, change papers, sheets, or slides, or upload new files. This has been aggravating because I now have to clear out a massive amount of space merely to receive emails.

What recommendations would you give to someone considering this product?

Very positive - everyone in the organization has adopted it. It is very easy to implement if you are a Gmail centered business.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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