What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
FAITH F.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
The Go-To Cloud Service, Poised for the Future
Likeliness to Recommend
What differentiates Google Drive from other similar products?
its seamless integration with the entire Google ecosystem, including Gmail, Google Docs, and Google Photos, all of which share the same free 15 GB of storage. Also its offering for powerful, real-time collaboration features that many competitors can't match.
What is your favorite aspect of this product?
My favorite part is how seamlessly it integrates with everything else I use. If I'm working in Gmail, a Google Doc, or even Google Photos, it all feels like one connected experience.
What do you dislike most about this product?
What I dislike most is the limited version control. For simple file sharing, it's fine, but when working on complex projects with a team, it can get messy really fast. I also wish there were more granular desktop sync options to better control what's stored locally.
What recommendations would you give to someone considering this product?
If you're already using any Google products from Gmail to an Android phone, Google Drive is a no-brainer. It's incredibly convenient how everything just works together, and the real-time collaboration is a huge plus. Just start with the free version, it's more than enough for most people to get a feel for how powerful and seamless it is.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Kiiza C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Has more storage 15GB even to free users
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Has the most Powerful search powered by the Google’s AI that helps me to find files fast even by content inside documents.
What is your favorite aspect of this product?
Share files with anyone, set permissions, and co-edit in real time with ease and affordably cheaper
What do you dislike most about this product?
15 GB fills up quickly if you use Gmail and Photos heavily
What recommendations would you give to someone considering this product?
I would recommend the solution
Pros
- Client's Interest First
- Over Delivered
- Helps Innovate
- Continually Improving Product
Neetesh K.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
A Reliable Home for All Your Files
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out from other similar products because it tightly integrates with Google Workspace offers seamless real-time collaboration, and provides generous free storage with easy cross-device access.
What is your favorite aspect of this product?
My favorite aspect of Google Drive is the real-time collaboration and easy file sharing.
What do you dislike most about this product?
What I dislike most about Google Drive is the limited free storage space.
What recommendations would you give to someone considering this product?
I’d recommend using Google Drive if you need reliable cloud storage with smooth collaboration, but consider upgrading to paid plans if you require more space.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
