What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Jeremiah A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Simple, Powerful, but Needs a Little Organization
Likeliness to Recommend
What differentiates Google Drive from other similar products?
What makes Google Drive different is how effortlessly it lets you work with others in real time. You can share a file, edit together, and leave comments—all without sending endless email attachments. It just works smoothly, especially if you’re already using Gmail or other Google tools.
What is your favorite aspect of this product?
My favorite thing about Google Drive is how easy it is to share and collaborate on files. I love that I can send someone a link, and we can work on the same document at the same time without any confusion—it just makes teamwork feel effortless.
What do you dislike most about this product?
What I don’t like about Google Drive is how messy it can get over time. If you’re not super organized, it’s easy for files and folders to pile up and become hard to find—especially when you’re working with a lot of people.
What recommendations would you give to someone considering this product?
If you’re considering Google Drive, I’d say go for it if you’re already using Google’s other tools. It’s super convenient for storing and sharing files. Just make sure to keep your folders organized from the start—otherwise, it can get chaotic fast. And don't forget to take advantage of the collaborative features
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Bibek D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
great for community archives.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
drive’s free storage tops sharepoint for volunteer groups, with folders that organize shared resources. it’s our digital library for community work.
What is your favorite aspect of this product?
i can create a folder for “club events,” with files like flyers or budgets. the link-sharing settings control who can view or edit, keeping things secure. the google forms bot collects feedback in shared docs.
What do you dislike most about this product?
no built-in task board, so we track action items elsewhere.
What recommendations would you give to someone considering this product?
for community groups, drive’s free access is a treasure.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Adebanjo A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Easy to use, and great for sharing.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Super easy to use, and works smoothly with other google apps like Docs, Gmail, and makes sharing files with others really simple.
What is your favorite aspect of this product?
I love how it is easy to share files and work on other documents with others in real time.
What do you dislike most about this product?
Sometimes, it’s hard to manage storage and you might run out of space if you’re not careful.
What recommendations would you give to someone considering this product?
If you need a simple way to store and share files, make use of Google Drive
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
