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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Karan T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Ideal for startups, helps with collaboration a lot

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The fact that there are products like google slides and google sheets. And I see google drive coming up with new changes every now and then. Once you've uploaded something from your computer, you'll see it from your phone on a real-time basis. Again, it is my choice because I use google workspace and I love slides, sheets, docs over Microsoft suite. I like how digital collaboration is no-fuss. I don't know if I can say the same about Microsoft, but share point can get confusing at times. Google workspace is much more intuitive that way. I think they also give away storage offers often (I haven't seen anything so far though)

What is your favorite aspect of this product?

Digital collaboration

What do you dislike most about this product?

It can become a little pricey

What recommendations would you give to someone considering this product?

If you're on the Microsoft suite, and you want to be more digital, google workspace/drive is the way to go.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Ravi K.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Robust and reliable solution

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Ease of use

What is your favorite aspect of this product?

UI navigation and features

What do you dislike most about this product?

Nothing at present

What recommendations would you give to someone considering this product?

Highly recommended

Pros

  • Trustworthy
  • Inspires Innovation
  • Helps Innovate
  • Enables Productivity

Cons

  • Wastes Time
  • Vendor's Interest First

Nausheen Suraiya K.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to Access best Cloud Storage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The free storage capacity which allow us to store a substantial amount of documents, photos and files without the need for immediate paid subscriptions. Secondly would be the G suite which is Integration with Google workspace.

What is your favorite aspect of this product?

Multiple users can work on he same file simultaneously and changes automatically saved and synchronization is too good and perfect. This collaborative environment enhances productivity and is particularly beneficial for teams working on projects.

What do you dislike most about this product?

Formatting issues in the documents could have been much better.

What recommendations would you give to someone considering this product?

Google drive excels in providing a highly secure and reliable platform for sharing substantial files, including sensitive documents . making it superior alternative to email. Do try Google drive for it's "SECURITY AND DEPENDABILITY" .

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Google Drive Comparisons

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