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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

ANUROOP N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Great for file sharing and fire loss protection

What is your favorite aspect of this product?

Features that allow collaborators to view ,work on and organize files

What do you dislike most about this product?

Lack of continuous improvements

What recommendations would you give to someone considering this product?

Recommended

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Amey S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Storage at your feet!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is seamlessly integrated with Google Workspace (formerly G Suite), including Google Docs, Sheets, Slides, and Forms. This integration allows for real-time collaboration, with multiple users able to edit documents simultaneously. Drive excels in collaboration features, including commenting, suggesting edits, and real-time editing with others. These features are particularly robust in Google’s office suite.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its seamless integration with Google Workspace. I find the ability to collaborate in real-time on documents, spreadsheets, and presentations incredibly efficient and user-friendly. This feature not only streamlines workflow but also enhances teamwork, making it easier to manage projects and share information. Additionally, the convenience of accessing and organizing files from anywhere, coupled with Google Drive's free storage space, makes it an ideal choice for both personal and professional use.

What do you dislike most about this product?

I feel like 15 GB for free is less storage. They should give atleast 20 GB for free.

What recommendations would you give to someone considering this product?

Start by evaluating how much storage you need. Google Drive offers 15 GB of free storage shared across Google Drive, Gmail, and Google Photos. If you need more space, consider their paid plans. Take advantage of Google Drive's powerful search capabilities to quickly find files. You can search by file name, content within the file, and even the type of file. Set up offline access for important files, so you can view and edit them without an internet connection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dev Jyoti ..

  • Role: Student Academic
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2023

Excellent choice

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive differentiates itself through seamless integration with Google Workspace, robust collaboration features, generous free storage, effective search capabilities, offline access, strong security measures, and cross-platform support.

What is your favorite aspect of this product?

The most favored aspect of Google Drive is often its seamless collaboration features, allowing real-time editing and commenting on documents, and its integration with the broader Google Workspace ecosystem

What do you dislike most about this product?

Common dislikes about Google Drive include occasional syncing issues, limited offline functionality, and concerns about privacy and data security.

What recommendations would you give to someone considering this product?

Explore collaboration features, integrate with Google Workspace, manage free storage wisely, understand privacy settings, implement data backups, utilize mobile and offline access, stay informed about updates, and consider security measures.

Pros

  • Caring
  • Respectful
  • Efficient Service
  • Effective Service

Most Popular Google Drive Comparisons

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