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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Aryan S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Most popular, Easy to use and Safe Cloud Drive!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It differntiates itself by offering versatile virtual storage accessible anywhere, anytime. Its large capacity and easy data sharing through links make it invaluable. However, concerns about personal information collection and limited free space should be considered.

What is your favorite aspect of this product?

Google Drive's seamless integration, allowing collaboration on documents with multiple users. It excels in data collection, analysis, and security. The ability to register unique responses via Google Forms enhances its usability.

What do you dislike most about this product?

Limited validation in Google Forms, restricted to email IDs. Implementing username and password options with a prefixed database would enhance security. Additionally, providing more free space beyond the 15GB limit would be beneficial.

What recommendations would you give to someone considering this product?

For prospective users, I recommend Google Drive for its excellent feedback, data safety, and integration with iOS and Android. It's ideal for traveling, eliminating the need for physical drives. Implementing username and password validation in Google Forms could enhance security further.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Azhar C.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic Product that serves most of our needs

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Simple to use, effective, comparatively low cost and hugely efficient and effective. Aligns perfectly with business goals and considerations.

What is your favorite aspect of this product?

Easy to configure, adapt and to configure to our changing requirements.

What do you dislike most about this product?

It could be better when it comes to integrating other software and for using Application Programming Interfaces.

What recommendations would you give to someone considering this product?

Please do go ahead and try it out. It's very easy to use, especially if you have a GMAIL personal account.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Aryan S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use and Most trusted!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive provides with great Useer friendly interface, easy to use and manage files over there. It also comes with many mobile options which makes it more accessible.

What is your favorite aspect of this product?

We can easily upload files using darag and drop, it's secure, safe and trusted and we can also edit our files online if required.

What do you dislike most about this product?

When it comes to storage limits it becomes a little costly and even sometimes faces issues while uploading files.

What recommendations would you give to someone considering this product?

If you want to safely store your files on cloud it's the best place because it's safe as well as secure and even we can easily share with someone as and when required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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