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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Cody L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

The all-in-one solution for data

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google has great market share and is the name to go to in order to maximize productivity. They are going to be innovative as well as connect with the majority of software options on the market. The namesake, recognition, and ease of use are what really drive Google's suite to be so valuable.

What is your favorite aspect of this product?

My favorite aspect of the product is that its so easy to share information with teammates, as well as search up that information later on. I'm able to easily access old and archived data from before me that is still relevant.

What do you dislike most about this product?

Organically I just don't like using the google drive and its UI. I know that its reduced in order to make it compatible across all internet explorers, however I am very particular. I love the desktop settings that I have, and I would most rather mail or slack someone a word doc or excel than utilize google sheets or google drive.

What recommendations would you give to someone considering this product?

It will keep everyone on board, on the same page, within the organization. It's nice and easy to be able to search a company-wide database for all excel charts, and ideas that have been generated in the past. This is a great way to stay organized.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Glory S.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

I am in safe hands with Drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its excellent integration with non-Google tools is one area where Google Drive beats the competition. The intuitive and easy to use nature of the Google Drive platform across mobile device and computer is another aspect of Drive, that I greatly love.

What is your favorite aspect of this product?

The automatic synchronization of my files all across every device where my Google Drive account is signed-into is what I like most. This ensures that I always have access to the most updated version of my files , from wherever I am , as far as my Google Drive account is signed-in.

What do you dislike most about this product?

Google Drive lacks task management and workflow features, which would allow for in-house process automation. The absence of an electronic signature feature is another gaping miss on the Drive storage platform.

What recommendations would you give to someone considering this product?

I advice them to take advantage of Google Drive's robust version control features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Nyengeterai Faith M.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Awesome product, large file storage capacity!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Large data storage and large file storage

What is your favorite aspect of this product?

Ease of access of stored files

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Worth it, allows large file storage and ease of retrieving

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Most Popular Google Drive Comparisons

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