What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Krittika M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2024
One of the best products out there for workspaces
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The universal aspect: everyone has used Google Drive at one point. Everyone has a personal Google account. It makes life a lot easier when sharing or receiving files from clients who are not very tech-savvy.
What is your favorite aspect of this product?
The ability to sync folders from computers to drive. I feel like Google does the best job of it and makes it so easy for team members to work on the same folder cohesively.
What do you dislike most about this product?
I wish I could set expiration dates for shared files or folders, and have more control over access permissions (e.g., view-only access without the ability to download). There was also a way where file access could be completely transferred to a user (I've dealt with several clients who had difficulty understanding how to create copies of Google Drive folders on their drives).
What recommendations would you give to someone considering this product?
For smaller team sizes, I would recommend starting with Google Drive. Drive and google probably have the shortest learning curve as everyone uses them daily, and the price is fairly user-friendly.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Noah S.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2024
Easy to use product!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Scalability. The debate is usually between Google Workspace and Microsoft. By using Microsoft, you're a bit stuck using the entire Microsoft stack. Google fits well into any system architecture.
What is your favorite aspect of this product?
The API. The Google REST API is extremely flexible and generous on the free tier. You can basically do anything with the Google REST API.
What do you dislike most about this product?
The amount of processing time for large format files. When uploading a video, the video needs to process after the file is fully uploaded. Often times, processing can take a really long time so it's not possible to have a video uploaded and watchable upon upload.
What recommendations would you give to someone considering this product?
There are pitfalls with every product. While Google Drive has a few weaknesses, it's overall a fantastic, easy to use, flexible product that can suit the majority, if not all, of most people's needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dirk L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2023
One of the few indispensable tools in my line
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Honestly, I feel like Drive's real time collaborative tools put it in a class by itself.
What is your favorite aspect of this product?
The combination of security and collaborative tools
What do you dislike most about this product?
Well, even after all these years the interface has never boasted intuitive navigation.
What recommendations would you give to someone considering this product?
You've found what you've been looking for.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
