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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Glory S.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

I am in safe hands with Drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its excellent integration with non-Google tools is one area where Google Drive beats the competition. The intuitive and easy to use nature of the Google Drive platform across mobile device and computer is another aspect of Drive, that I greatly love.

What is your favorite aspect of this product?

The automatic synchronization of my files all across every device where my Google Drive account is signed-into is what I like most. This ensures that I always have access to the most updated version of my files , from wherever I am , as far as my Google Drive account is signed-in.

What do you dislike most about this product?

Google Drive lacks task management and workflow features, which would allow for in-house process automation. The absence of an electronic signature feature is another gaping miss on the Drive storage platform.

What recommendations would you give to someone considering this product?

I advice them to take advantage of Google Drive's robust version control features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Nyengeterai Faith M.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Awesome product, large file storage capacity!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Large data storage and large file storage

What is your favorite aspect of this product?

Ease of access of stored files

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Worth it, allows large file storage and ease of retrieving

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Shibuya T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

This program is one of my favorites

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

This program is one of my favorites, since it is thanks to the functions it offers that I can increase the success of my administration, I mean thanks to the possibility of having a clean and safe space for each of my displayed files. in an orderly manner on a platform synchronized with my device is a great advantage for the development of my work, Google Drive is an excellent tool that greatly facilitates the operation of my work since it has become an important piece to safeguard all types of files and use them at the right time and immediately according to the needs of my work.

What is your favorite aspect of this product?

This program has great popularity in the market and is one of the most effective applications that the world of Google offers us. It is through this program that we have the very good ability to save multiple documents such as photos and any type of audiovisual content as well as it is a very good tool to archive office work, since we can edit it in real time and on the other hand we can also create a backup copy immediately for the convenience of each of its users, that is Google Drive is a really useful program.

What do you dislike most about this product?

The problem with all these document visualization programs is always the same, and that is that their space is not completely sufficient to meet the demands and respond to the increasing mass of content that my work generates daily, the truth can be somewhat It is annoying to have to delete certain parts of my work in order to file new documents, but equally important for the development and objective of my work.

What recommendations would you give to someone considering this product?

The vast majority of people choose Google Drive for its ease of use, as well as the wide variety of functions they offer so that you can manipulate and save your work safely, it is very easy to recommend this program because of how popular it is and the very good results that can be had in conjunction with this program, it is really satisfying to have the support of this program to carry out my work and thus it can also easily help other users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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