
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Colin J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Good when coupled with Google Workspaces
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Better apps and licensing
What is your favorite aspect of this product?
Integrates with Gmail, Calendar, etc for all google workspaces apps.
What do you dislike most about this product?
All web-based. No local clients except syncing
What recommendations would you give to someone considering this product?
Do a full evaluation.
Pros
- Client Friendly Policies
- Security Protects
- Unique Features
- Effective Service

Anita O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
I believe I will struggle without Google Drive.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
With Google Drive , comes automatic integration with other Google apps like Keep, Docs, Sheets , Slides and so on. Personally and across my department, we've found this integration helpful and we have utilized it to our full advantage when it comes to team collaboration and maintaining version control for our files.
What is your favorite aspect of this product?
The web based nature of Google Drive makes it ideal for me. I am able to use Google Drive from any web browser, as long as I am able to sign into my Google Drive account. This convenience for me is very important , as far as saving and accessing documents and files I need on a daily basis at work is concerned.
What do you dislike most about this product?
On several occasions, files on my Google Drive fail to automatically be updated on the Google app on my mobile devices, without me continuously refreshing the application over again, multiple times, despite the app being synchronized with my Google account. This failure in synchronization will be the only area of my experience with this software tool, which I have got complaints about.
What recommendations would you give to someone considering this product?
As with any software tool, I believe there are pros and cons that come with deploying Google Drive. Important for the intending team to properly analyze both sides of the dividing line, as it relates to their own processes before making a decision.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects

Raisa N.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
Google Drive is a phenomenal cloud storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Its an affordable solution that seamlessly integrates with other google products and works well on all devices incluiding mobile phones.
What is your favorite aspect of this product?
Its so easy to use and to manage files on the platform. The security features are perfect.
What do you dislike most about this product?
Absolutely nothing.
What recommendations would you give to someone considering this product?
I would certainly recommend using this storage for all your files. You will be able to access all your files from anywhere.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing