What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Anthony S.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2025
Remotely accessed encrypted backup
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It's highly encrypted
What is your favorite aspect of this product?
Data backup on it can remotely be accessed
What do you dislike most about this product?
It is somehow slow in backing up
What recommendations would you give to someone considering this product?
Someone should own a Google account
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Priya P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Shared drives bring together team files.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
In terms of team teamwork, Google Drive's shared drives are better than Dropbox's because they centralize files without making personal accounts too cluttered. It's where I keep group work online.
What is your favorite aspect of this product?
With sharing drives, everyone on my team can get to documents like designs and reports from one place. I can give specific rights, like "edit" or "view-only," to keep things under control. When you co-edit in Docs in real time, it leads to live discussion.
What do you dislike most about this product?
If I don't tag old files correctly, it takes longer to find them, which slows me down.
What recommendations would you give to someone considering this product?
Drive's shared drives are a great way for teams to handle their files.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Jeremiah A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Simple, Powerful, but Needs a Little Organization
Likeliness to Recommend
What differentiates Google Drive from other similar products?
What makes Google Drive different is how effortlessly it lets you work with others in real time. You can share a file, edit together, and leave comments—all without sending endless email attachments. It just works smoothly, especially if you’re already using Gmail or other Google tools.
What is your favorite aspect of this product?
My favorite thing about Google Drive is how easy it is to share and collaborate on files. I love that I can send someone a link, and we can work on the same document at the same time without any confusion—it just makes teamwork feel effortless.
What do you dislike most about this product?
What I don’t like about Google Drive is how messy it can get over time. If you’re not super organized, it’s easy for files and folders to pile up and become hard to find—especially when you’re working with a lot of people.
What recommendations would you give to someone considering this product?
If you’re considering Google Drive, I’d say go for it if you’re already using Google’s other tools. It’s super convenient for storing and sharing files. Just make sure to keep your folders organized from the start—otherwise, it can get chaotic fast. And don't forget to take advantage of the collaborative features
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
