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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Data Loss Prevention

84

Office Online Integration

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Faiyaz M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic tool for storing and sharing data

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google drive UI is very easy to use and useful. It also offer's a free plan with good storage. These features keep it ahead of other tools.

What is your favorite aspect of this product?

Whenever I wish to share any file with others, I can instantly upload a file and share it with anyone. It offers security to my files also. That's what I love most.

What do you dislike most about this product?

When I am sharing a video file, if more user open the video, it doesn't work that time. That's annoying.

What recommendations would you give to someone considering this product?

I would love to recommend everyone to use this product to save times and boost up in life.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Alden R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Best in class for cloud storage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive has the ability to be accessible for all file types that are widely used. This makes the application dynamic and intuitive. It is easy to create shared folders and organize content for work purposes. There is fluidity between media and data files and the ability to keep it all in one place makes this the ideal cloud storage option for personal and professional use.

What is your favorite aspect of this product?

Google Drive offers free storage of 15 GB per user which is technically gold dust for any user. In this day and age where our lives are interlinked with our devices it is so precious to be able to have access to free and reliable cloud storage. The data is secured and can be retrieved easily.

What do you dislike most about this product?

The only pet peeve I would have is that the rental for the cloud subscription is slightly expensive for users from outside the US especially. Also, at times there are certain files that are accessed on Google drive that are not required and redundant but it's hard to get rid of them. This makes the interface a bit cluttered.

What recommendations would you give to someone considering this product?

I highly recommend Google Drive over the other cloud storage options for it's smooth UI and reliability. It uses state of the art backend systems and downtime is almost non existent.

Pros

  • Inspires Innovation
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Vikram J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Cloud storage made easy and accessible.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It's deeply integrated with other google services, which optimizes work flow and sharing.

What is your favorite aspect of this product?

The ability to access my files from anywhere and on any device. It's very convenient to use.

What do you dislike most about this product?

Sometimes the search function work slow. And also it takes long time for big files to upload.

What recommendations would you give to someone considering this product?

Perfect for anyone needing to collaborate and share documents frequently. Keeps my files organized.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Google Drive Comparisons

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