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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

83

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Roberto P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

Seamless Storage and Sharing – A Must-Have Tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Seamless syncing with Gmail, Google Calendar, and Google Meet enhances productivity. Multiple users can edit the same file simultaneously with instant updates and live cursors. Fully functional on web, Android, iOS, Windows, and macOS. Share files or folders with anyone via links, set view/comment/edit permissions, and control download/copy/print rights.

What is your favorite aspect of this product?

its real-time collaboration and seamless integration with Google Workspace tools, I can edit Docs, Sheets, or Slides with others at the same time, seeing their changes live and changes are automatically saved, reducing the risk of data loss

What do you dislike most about this product?

Limited folder customization: No color-coding for folders on mobile, no folder hierarchies in "Shared with me" view.

What recommendations would you give to someone considering this product?

Google Drive is ideal for anyone who needs flexible, cloud-based storage and real-time collaboration.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Adil d.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Powerfull tool with features that stand out.

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

It autosaves everything and provides free storage upto 15GB.

What is your favorite aspect of this product?

Built in easy to search and realtime collaboration.

What do you dislike most about this product?

Free Storage is being shared with gmail and google photos.

What recommendations would you give to someone considering this product?

It goes well with google applications.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ankit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Efficient and Reliable Tool for File Management

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Having clear ownership in both IT and business departments makes managing Google Drive simple and effective for our organization.

What is your favorite aspect of this product?

Google Drive shines because of its seamless integration with Google Workspace apps, such as Docs and Sheets. The real-time syncing and version control features give it an edge over other tools, making teamwork smoother.

What do you dislike most about this product?

Its collaboration features are my favorite. Being able to share, edit, and comment on files in real time has made our team more productive and connected, even when working remotely.

What recommendations would you give to someone considering this product?

The storage limit on the free version can feel restrictive, and the paid upgrades might not suit everyone's budget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Most Popular Google Drive Comparisons

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