What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Peer M.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Secure Cloud Storage for Seamless File Access.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive sets itself apart with its seamless syncing across devices, easy file access, and real-time collaboration and easy file sharing all within one secure platform.
What is your favorite aspect of this product?
My favorite aspect would be how effortlessly it keeps all my files synced and accessible from any device, so I can work easily I am without missing a beat.
What do you dislike most about this product?
Nothing major, but Sometimes syncing issues or delays happen, which can be frustrating when you need quick access to your files.
What recommendations would you give to someone considering this product?
If you’re looking for a reliable cloud storage that works well with other Google services, Google Drive is the best choice. Just keep your files organized to avoid clutter and make the most of its collaboration features.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Constance C.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
It is an efficient and secure tool
Likeliness to Recommend
What differentiates Google Drive from other similar products?
You can easily integrate it into other Google Workspace tools like Docs, Sheets, Gmail, Meet), and the cloud sync is reliable across devices.
What is your favorite aspect of this product?
The real-time collaboration and generous storage options.
What do you dislike most about this product?
The offline functionality is limited which occasional sync delays
What recommendations would you give to someone considering this product?
If you want to work easily with others and use Google apps like Docs and Gmail, Google Drive is a good choice. Just bear in mind that the free plan has limited space, and you need a good internet connection to keep your files updated.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Valera V.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
It's basic but works
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The Google ecosystem advantage
What is your favorite aspect of this product?
Integration with other software offered by Google
What do you dislike most about this product?
Hard to tell, the product satisfies my most basic needs and I don't expect more of it
What recommendations would you give to someone considering this product?
Use it if you want to get a basic yet easily scalable storage solution. But as your business starts to expand, I would consider if it's really worth it to buy into that "Google Ecosystem"
Pros
- Reliable
- Includes Product Enhancements
- Helps Innovate
- Performance Enhancing
Cons
- Commodity Features
- Slower Product Innovation
