What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Justin B.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2025
Good for File Storage and Collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Ease of integration and collaboration with other Google products (Gmail, chat, docs, etc.)
What is your favorite aspect of this product?
Easy and intuitive access to files that are easy to share/collaborate on and securely stored
What do you dislike most about this product?
Sometimes finding an old file can be difficult if many files stored on Google drive. Gemini integration has helped mitigate this though.
What recommendations would you give to someone considering this product?
Good product for file storage and sharing within and outside of organization
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kanwaljeet S.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
A Seamless, Collaborative Cloud Tool
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Below are some points: 1. Deep integration with Google Workspace (formerly G Suite) 2. Real-time collaboration 3. Generous free tier 4. Cross-platform availability 5. Search capabilities 6. Third-party app ecosystem 7. Security and compliance 8. Machine learning features
What is your favorite aspect of this product?
If I had to pick a “favorite” aspect of Google Drive, it would be its real-time collaboration combined with seamless integration across Google services.
What do you dislike most about this product?
Managing clutter and organization at scale can get messy.
What recommendations would you give to someone considering this product?
1. Use the right plan for your needs 2. Leverage real-time collaboration 3. Be mindful of storage limits
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
kayode o.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2025
Excellent for teamwork, messy for organization
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive shines with real-time collaboration. The integration with Google Docs, Sheets, and Slides makes it incredibly easy to co-edit files with teammates without version conflicts. You don’t need to download or re-upload anything, and it’s all in the cloud and live. It is best for Students, small teams, freelancers, and anyone who needs to collaborate on documents frequently without juggling email attachments.
What is your favorite aspect of this product?
My favorite aspect of this product is the shared folders with live editing and it is a lifesaver. I use it every day to manage project files with clients and teammates; everyone sees the latest version instantly, and I never worry about who has what. It just works.
What do you dislike most about this product?
I hate that there’s no real folder hierarchy when sharing; things get messy fast, and it’s easy to lose track of who owns what. Also, the search is powerful, but sometimes returns too much irrelevant stuff.
What recommendations would you give to someone considering this product?
You should use a consistent folder naming and sharing strategy from the start; otherwise, it’ll get chaotic. Also, regularly audit permissions if you're working with external collaborators. It’s easy to overshare or accidentally expose sensitive files if you’re not careful.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
