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Google Cloud Logo Award Winner Product Badge
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Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 83

Access Management

85

Cloud Backup

85

Load Balancing

85

Cloud Integration

84

Data Migration

84

Capacity Management

83

Systems Performance Management

83

Workflow Management

83

Analytics and Reporting

83

Multi Cloud Management

83

Regulatory Compliance

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Vendor Support

80

Google Cloud Reviews

Nikhil V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Best Cloud Computing Services Solution

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google cloud has lots of infrastructure & services for computing, storage and networking. It has very strong capabilities that helps a lot in data analytics. It has AI capabilities that enhance business processes & productivity.

What is your favorite aspect of this product?

It has inbuilt machine learning & data analytics feature that is very helpful for us. It has very fast processing speed and handle complex data set very efficiently.

What do you dislike most about this product?

No issue for me, but sometimes limitation create concerns.

What recommendations would you give to someone considering this product?

It is worth for every small & large organisation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

María José C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Scaling with Cloud Infrastructure Excellence

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud IaaS provides almost unlimited flexibility, enhanced security abilities, and data centers comprehensive geographical coverage. It has several integrated features regarding live migration so that virtual machines continuously remain active even in periods of maintenance. Complementing a huge marketplace of connections, it is suitable for those organizations that strive to deliver innovation faster, leverage machine learning, and go international while being free of the logistical limitations of on-premise systems.

What is your favorite aspect of this product?

It is rather convenient to process significant amounts of data and to run analytics on the platform with relatively no performance issues. The scalable feature on this platform is a great bonus to me because I do not have to use a lot of the service during quiet periods, but at the same time I can be sure that during the traffic peaks my website will not fail. Google complies with the newest security measures; thus, I feel assured that the infrastructure is secure. ​

What do you dislike most about this product?

Sometimes, this approach seems to be restrictive when it comes to such specific approaches to container orchestration, if you have been working with highly customizable platforms. It may also be useful to invest in its existing capability for workload movement from one locality to another to decrease the amount of work done by hand. On the other hand, reporting, quick analysis, and possibly troubleshooting become a challenge where you may have multiple types of incidents in different zones.

What recommendations would you give to someone considering this product?

The deployment of Google Cloud Infrastructure as a Service made much impact. The ability to spin up resources allowed me to handle urgent project expansions without any trouble. Compared to other similar services in the market, it has provided us with the benefits of almost no downtime and instant response to increases in traffic.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Isabella G.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A Cloud Suite to drive growth

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud especially stands out due to its data centers that are distributed all around the world. The company's website shows that the cloud services provided are efficient with low latency. Its BigQuery Preliminary big data analytical tools, such as BigQuery, offer seamless ways of mining large data sets to support precise analytics. The availability of Looker as an integrated tool with Google and with products like Google Workspace ensures smooth integration and efficient reporting. While autoscaling features exactly dictate scaling up or down in response to different traffic loads, cost controls are comparatively lower.

What is your favorite aspect of this product?

I appreciate that Google Cloud provides virtually unlimited resources ranging from storage to CPU power depending on the requirements of a specific marketing campaign. A highly valued operational power, contained in its services, enables us to deploy new marketing apps or services seamlessly. Thus, the packaged APIs help in deriving information from a number of sources without many complexities. This leads to a continuous and efficient environment where not only the web developers but also other teams, such as the analytics team, can test, develop, and progress the flow of marketing techniques.

What do you dislike most about this product?

Moreover, some features may be somewhat complicated to implement if you are not well conversant with the Google solutions. More packaged templates for the customized APIs and pipelines should be offered to minimize the reliance on supplementary tools. However, specific connections with some toolkits may cut out some sync processes. Adding to these aspects would expand the generality of usage of Google Cloud while not making the GUI design and operations more complex.

What recommendations would you give to someone considering this product?

I understand how the Google Cloud system supports and is indeed the foundation of our outreach in the digital world. Having full control and computing of performance data at that level instills flexibility and efficiency to the business vehicle. Google Cloud Infrastructure plays a pivotal role as the backbone that supports all these advancements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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