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Google

Google Cloud

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Cloud
8.9 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Load Balancing

85

Cloud Backup

85

Access Management

85

Data Migration

84

Service Desk Integration

84

Cloud Integration

84

Capacity Management

83

Systems Performance Management

83

Workflow Management

83

Analytics and Reporting

82

Encryption and Decryption Support

82

Vendor Capability Ratings

Average 83

Business Value Created

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

80

Vendor Support

80

Google Cloud Reviews

Zinat K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

seamless integration for our devops stack

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

The switch to gcp was the best choice for our devops operations. the gcloud command line tool is far and away the most consistent and usable of similar tools from other providers i picked it for the tight integration between cloud build, gcr and gke. the whole pipeline feels unified. it's the best place to do gitops because api first is so powerful.

What is your favorite aspect of this product?

I'm a big fan of cloud run. it’s the happy medium of serverless functions and full kubernetes. you hand if a container and it goes to zero when not in use. it’s saved us a whole heap on our development and staging environments. also the project-based organization of gcp is super natural to separate different clients/environments from one another.

What do you dislike most about this product?

The switch from other clouds can be a little bumpy since the vocabulary is changed. you'll need to break some old habits to use it properly.

What recommendations would you give to someone considering this product?

If you’re looking for a modern, container-forward cloud experience, google cloud is the solution. it’s efficient and incredibly scalable.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Client Friendly Policies

Moksha B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

the ultimate data powerhouse.

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

I found aws to be nothing but a high quality expensive vendor lock-in machine when it comes top big data compared to what google cloud feels much more focused and integrated. and aws has a million things you need to find and wire up manually bigquery just does it all in one spot. It's the best because it has a serverless model where i don't need to bother myself with clustering or scaling. the fact that it can scan petabytes of data so quickly is literally kind of terrifying in a way. it feels like it is built by data scientists for data scientists and every other cloud feels like it was designed by sysadmins.

What is your favorite aspect of this product?

i am loving the new conversational analytics is bigquery studio. i can actually just write out a query the way i speak in plain english like “what was last month’s revenue trend per region” and it creates the sql and chart on the fly. integration with vertex ai is also very smooth i can run machin learning models directly on top of my data without have to shift it here and there. the tight 2 million token context window in gemini 1.5 pro is also a game changer, because now i can upload huge technical manuals or an entire codebase to get answers. it’s just a far smarter ecosystem.

What do you dislike most about this product?

the networking rules can be a bit complicated for those who are used to the traditional world. having to configure vpc service controls and firewall rules for every project is just one thing that feels like a pain in the ass - and if you make even a tiny mistake during setup, your whole fucking project has no connectivity anymore.

What recommendations would you give to someone considering this product?

if you are a datadriven company or an ai startup, you have no in options with google cloud. it gives you the most advanced analytics and machine learning technology available today, and its serverless architecture within all of its core services will make you cleaner operations-wise.

Pros

  • Trustworthy
  • Unique Features
  • Altruistic
  • Effective Service

Katrina V.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2026

Will not disappoint

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

I have always gotten the solution I need, when I need it

What is your favorite aspect of this product?

There are so many different features available

What do you dislike most about this product?

The flexibility could be better

What recommendations would you give to someone considering this product?

Just try it, you won't be disappointed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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