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Google Cloud Logo Award Winner Product Badge
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Google

Google Cloud

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Cloud
8.9 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Load Balancing

85

Cloud Backup

85

Access Management

85

Data Migration

84

Service Desk Integration

84

Cloud Integration

84

Capacity Management

83

Systems Performance Management

83

Workflow Management

83

Analytics and Reporting

82

Encryption and Decryption Support

82

Vendor Capability Ratings

Average 83

Business Value Created

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

80

Vendor Support

80

Google Cloud Reviews

Kiran K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

The best global load balancing i've ever used

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

In the case of the best service provider and is league above the rest, google cloud's load balancing, being able to use one single ip address for a global service is the biggest difference. i chose it because it makes our dns simple and makes our architecture much cleaner it's the best way to ensure that our users always get the lowest possible latency no matter where they are in the world.

What is your favorite aspect of this product?

I love the cloud cdn integration. it's just a checkbox on the load balancer and suddenly our static assets are being served from google's edge locations. also managed certificates feature is a huge time saver as well, it will automatically take care of our renewals for certs and we will never have to worry about a site going down because of an expired cert. everything looks very automated and reliable.

What do you dislike most about this product?

The cost of the premium network tier can add up if you have a lot of global traffic. it's a premium service and it's priced like that.

What recommendations would you give to someone considering this product?

If you're building a global web application then you need google cloud's load balancing. it's a game changer when it comes to performance and simplicity.

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Altruistic

Kavita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

The most intuitive cloud console available

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

I've used all the big cloud providers, and google cloud has by far the best user interface. not just the search bar at the top that actually works and finds what you need instantly, of course, but the difference is in the user experience. it feels like a modern web app rather than a complicated piece of enterprise software.

What is your favorite aspect of this product?

The project-level isolation is perfect for our agency. we are able to keep every client's resources completely separate and have billing for every one of them. i also love the "estimated cost" feature that pops up whenever you are about to create a new resource. it helps us avoid any nasty surprises at the end of the month. the mobile app is also surprisingly good for checking on things while on the go.

What do you dislike most about this product?

Sometimes the error messages in the console are a bit vague. you often have to dive into the logs to find out what would have gone wrong.

What recommendations would you give to someone considering this product?

If you want a cloud platform that is easy to navigate and manage, go with google cloud. it's the most easy to navigate cloud platform out there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

Tohik K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Excellent support for hybrid cloud setups

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Anthos simplified our cloudlife transition. we have some on-premise hardware remaining, and google cloud also lets us manage it from a single pane of glass. the difference is google actually embraces the hybrid model as opposed to just trying to put everything in their datacenters it’s been the best bridge into modern cloud features for our legacy systems to start using.

What is your favorite aspect of this product?

The cloud identity features are great. it meshes nicely with our current workspace accounts, onboarding new employees is simply a matter of adding them to a group. the cloud deployment manager is also a very powerful tool to help us generate templates for our infrastructure. so that everything sounds like it was built to be automated and fits really nicely into our desire to have infrastructure as code.

What do you dislike most about this product?

Some of the more advanced networking features have a steep learning curve. you definitely need some time to adjust with their way of routing.

What recommendations would you give to someone considering this product?

Google cloud is the best hybrid solutions ever for any large enterprise with a mix of old and new tech. it’s powerful and very flexible.

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Client's Interest First

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