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Google Cloud Logo Award Winner Product Badge
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Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 83

Access Management

85

Cloud Backup

85

Load Balancing

85

Cloud Integration

84

Data Migration

84

Capacity Management

83

Systems Performance Management

83

Workflow Management

83

Analytics and Reporting

83

Multi Cloud Management

83

Regulatory Compliance

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

85

Quality of Features

84

Ease of Data Integration

84

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Vendor Support

80

Google Cloud Reviews

Akshay S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Best Platform to Easily Build and Deploy Apps

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud Platform is differentiated from other similar products in a few ways. It has a strong focus on developer productivity and a wide range of services, covering compute, storage, big data, machine learning, and more. It also integrates well with Google's other cloud products, such as Gmail and Google Drive.

What is your favorite aspect of this product?

The ability to quickly spin up new instances and allocate resources as needed is a huge plus for me. I also really like the pricing model, which allows for pay-as-you-go.

What do you dislike most about this product?

The Google Cloud Platform is difficult to use and navigate. The pricing is also very complex and it is hard to understand what you are paying for.

What recommendations would you give to someone considering this product?

If you are considering Google Cloud Platform, I would recommend checking out the pricing page to get an idea of the cost of using the platform. I would also recommend reading the documentation to get a better understanding of the features and services offered by Google Cloud Platform.

Pros

  • Reliable
  • Respectful
  • Continually Improving Product
  • Enables Productivity

Hannah J.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Google Cloud Storage - storage heaven

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Our company had some bad incidents with other companies and we finally moved on to Google Cloud platform due to reliability. The maintenance time is very less and not very frequent which makes a better solution.

What is your favorite aspect of this product?

Incidents happen all the time and data storage alongside a backup is heaven. Google Cloud offers storage buckets that will help you keep your data in a safe and secure place. You can keep your data wherever you would like to store. Another amazing benefit of using it is that you will not need to pay license fees separately. It covers that as well!

What do you dislike most about this product?

You need to understand that you should know what you are getting yourself into, or at least someone in your team is Google Cloud expert because you will be needing lots of help and that’s all paid, each time you need their service of help, you will be charged.

What recommendations would you give to someone considering this product?

It’s expensive, you need to pay for almost everything, if you can pay for the services, please go for it. It got you covered, it’s reliable, and secure. You can work with no fear and there is always a solution for each problem. Why not go for something that actually works rather than saving a few bucks and get stuck into something awful.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Respectful

Xavier V.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

The Future Of Cloud Hosting Solutions

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

The Google Cloud Console is not just the average hosting provider. I was very impressed to discover the VPC Network, where I could reserve an external IP address, bring in my own IP and customize the firewall settings. The Deployment Manager does great when it comes to deploying a cloud instance and best of all, the marketplace, which contains most of the powerful applications, like Plesk, which we loved immediately.

What is your favorite aspect of this product?

One of my favorite aspect is the Compute Engine menu, which allows to view your VM instance, edit it's specifications and have access to your SSH keys. The ability to choose your zone and premium network tier makes Google Cloud a state-of-the-art solutions when it comes to cloud computing.

What do you dislike most about this product?

Pricing: It is 2 to 3 times as expensive when compared to traditional hosting providers. Technical customer support require some specific paid plans.

What recommendations would you give to someone considering this product?

For me, Google Cloud Platform is the cutting edge when it comes to deploying a powerful and secured cloud infrastructure. The uptime is great and the marketplace integrates with the most powerful tools. I recommend over all hosting providers for all of these reasons.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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