What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Role-Based Multi-Factor Authentication
Role and User Management
Browser Push Notifications
Phisher Resistance MFA
Adaptive Authentication (Risk-based)
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Mansurah A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2025
Free and easy to use
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Its easy to use free and authentic
What is your favorite aspect of this product?
The fact that it helps with authentication
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
It’s free and easy to use so I highly recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Muaz O.
- Role: Operations
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2025
Quietly Powerful, Invisibly Secure
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator doesn’t speak, sync, or show off, yet it shields your digital life with quiet precision. No ads, no noise, just ticking codes like a heartbeat of security. Not for the forgetful, but perfect
What is your favorite aspect of this product?
no notifications, no cloud noise, just time-based codes ticking in sync with my peace of mind. It’s like a digital vault key that fits only when the moment is right."
What do you dislike most about this product?
I dislike nothing about it
What recommendations would you give to someone considering this product?
This is the best product you can always make use of
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Matt D.
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2025
Enhancing Security with Google Authenticator.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Using Google Authenticator together with various Google products gives a smooth experience to users in the Google environment. Compared to others, it provides an easy setup and integrates well with different third-party apps, so it may be used to protect multiple platforms.
What is your favorite aspect of this product?
The commendable feature is the app's offline functionality is that Google Authenticator produces passwords that change every bit of time and does not need the internet, users are able to access their codes in any place and at any time. It is especially important in security when the internet is either restricted or out of reach.
What do you dislike most about this product?
The app does not support multi-device synchronization. This problem means that users have to manually move their tokens from one device to another and this is sometimes slow and difficult. Having it would improve user experience by making it easier to handle authentication across various platforms.
What recommendations would you give to someone considering this product?
Users need to be ready to look after their tokens. As cloud backup isn’t provided in the app, you should write down the recovery codes and make sure you have secure access to your accounts anytime a device is changed or stops working.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
