What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Role-Based Multi-Factor Authentication
Role and User Management
Browser Push Notifications
Phisher Resistance MFA
Adaptive Authentication (Risk-based)
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Ned E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Secure and Reliable
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is different because it’s lightweight, free, and works completely offline, which makes it simple and secure. Unlike some alternatives, it avoids extra features or ads, focusing only on generating reliable two-factor authentication codes.
What is your favorite aspect of this product?
Google Authenticator stands out for its simplicity and reliability, offering strong two-factor authentication without unnecessary extras.
What do you dislike most about this product?
What I dislike most about Google Authenticator is the lack of backup or sync, which makes it easy to lose access if you change or lose your phone.
What recommendations would you give to someone considering this product?
I’d recommend Google Authenticator if you want a simple, no-frills way to secure your accounts. Just make sure to keep backup codes or consider pairing it with a solution that offers cloud sync to avoid losing access if your device is lost.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Onyekachi U.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
A Reliable security tool
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Its simplicity and wide adoption by large number of apps
What is your favorite aspect of this product?
Its simplicity
What do you dislike most about this product?
Lack of backup
What recommendations would you give to someone considering this product?
Google Authenticator is a great choice for simple and reliable two factor authentication
Pros
- Trustworthy
- Efficient Service
- Over Delivered
- Security Protects
Pawan S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Simple and Secure Two-Factor Authentication Tool
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator stands out for its simplicity, reliability, and offline functionality, generating time-based one-time passwords without needing an internet connection. Its wide compatibility with multiple apps and services makes it a convenient and secure 2FA solution.
What is your favorite aspect of this product?
My favorite aspect of Google Authenticator is its ease of use and offline functionality, allowing secure two-factor authentication without relying on internet access.
What do you dislike most about this product?
The main drawback of Google Authenticator is its lack of backup or recovery options, which can make it difficult to regain access if you lose your device.
What recommendations would you give to someone considering this product?
would recommend Google Authenticator for anyone seeking a simple and secure two-factor authentication tool, but ensure you set up backup options or recovery codes to avoid being locked out if your device is lost.
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Client's Interest First
