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GetResponse

GetResponse

Composite Score
8.3 /10
CX Score
8.5 /10
Category
GetResponse
8.3 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
4% Neutral
95% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Altruistic
  • Client Friendly Policies

Feature Ratings

Average 85

Auto-Responders

90

Dynamic Content

88

Campaign Management

87

Email Templates

86

Sales Intelligence & Conversion Rates

86

A/B Testing

85

Segmentation

85

Content Authoring

84

Basic Reporting and Analytics

84

Email Delivery

84

Mobile Optimized

82

Vendor Capability Ratings

Average 86

Breadth of Features

89

Usability and Intuitiveness

88

Quality of Features

88

Vendor Support

87

Ease of Customization

87

Ease of Implementation

86

Business Value Created

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

82

Ease of Data Integration

81

GetResponse Reviews

Hunner M.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

My Experience With GetResponse

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

GetResponse is a multipurpose email marketing solution. It makes it easy to create content and boost sales. The software not only makes email marketing easy but it also comes with some marketing automation features that makes it even better.

What is your favorite aspect of this product?

I like that GetResponse is very resourceful - it offers great features making many processes easy The software is cost effective considering the features it offers and what the market has to offer The software is easily customizable to meet business needs.

What do you dislike most about this product?

No regrets whatsoever using GetResponse. It has been a very helpful software.

What recommendations would you give to someone considering this product?

For all your marketing needs, there is no better software than GetResponse. We have been using it in our company and it has been very helpful. I therefore recommend it without any reservations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Email Marketing Made Easy

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Kazi A.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic pre built template.

Likeliness to Recommend

7 /10

What differentiates GetResponse from other similar products?

The first thing that sets Getresponse apart from other programs like Mail Chimp or Constant Contact is its pre-built templates which allow anyone new to digital marketing to get started right away with their own unique branding without having to wait hours on end creating one themselves or paying someone else who knows how - making things much quicker than any other platform available today.

What is your favorite aspect of this product?

The software provides everything you need to send out newsletters, create landing pages and more!

What do you dislike most about this product?

The system is very hard to navigate and takes a lot of time to figure out how exactly you can do what you need to do.

What recommendations would you give to someone considering this product?

Make sure that you understand the overall concept of your emails before you plan to start a campaign. This company is very powerful and can make or break your business depending on how you use it!

Pros

  • Reliable
  • Inspires Innovation
  • Respectful
  • Acts with Integrity

Cons

  • Security Frustrates
  • Less Performance Enhancing

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