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GetResponse

GetResponse

Composite Score
8.3 /10
CX Score
8.5 /10
Category
GetResponse
8.3 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
4% Neutral
95% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Altruistic
  • Client Friendly Policies

Feature Ratings

Average 85

Auto-Responders

90

Dynamic Content

88

Campaign Management

87

Email Templates

86

Sales Intelligence & Conversion Rates

86

A/B Testing

85

Segmentation

85

Content Authoring

84

Basic Reporting and Analytics

84

Email Delivery

84

Mobile Optimized

82

Vendor Capability Ratings

Average 86

Breadth of Features

89

Usability and Intuitiveness

88

Quality of Features

88

Vendor Support

87

Ease of Customization

87

Ease of Implementation

86

Business Value Created

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

82

Ease of Data Integration

81

GetResponse Reviews

Jose R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A fully - featured email marketing platform

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

Ultimately, the Get Response service has provided me with a variety of enjoyable experiences. However, some prominent features include the user-friendly design, tips and techniques, statistics, and marketing strategy, to mention a few.

What is your favorite aspect of this product?

Getresponse's finest feature is its ease of use. In much less than one hour, I can construct any sort of subscription forms or homepage by just dragging and dropping blocks and entering. With this platform, my email campaigns automated sequence goes well, and I can combine the homepage and email management to construct a whole sales process for my affiliate items

What do you dislike most about this product?

Just one aspect I really don't like is that Getresponse does not enable automated email customization also with the Basic paid version; in order to do so, users must upgrade to the Premium version.

What recommendations would you give to someone considering this product?

Despite the fact that I am an associate for Getresponse, I always recommend that any beginning to advanced user employ the software. The basis for this is because I am doing that and find the software to be satisfactory; I had previously used a handful of many other products but was unsatisfied. You may begin with the freemium model and then upgrade to the large projects once you've earned a little money. With an excellent user interface and a strong automation capability Getresponse is a one-stop shop for all of your marketing needs.

Pros

  • Caring
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Olga K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

GetResponse User Experience and Overview

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

The main difference between MailChimp and GetResponse is that MailChimp is an email marketing platform/service that looks like a full service marketing platform. GetResponse is the opposite: a full-service tool for growing your audience, promoting services, and selling products that includes an email marketing tool. GetResponse looks MUCH more expensive, but as you dig deeper you'll find it's 100% worth it if you have the volume.

What is your favorite aspect of this product?

I like GetResponse's email editor. It is modern, stylish and does not tire the eyes. They claim to be the "easiest email marketing tool" and they're probably right. With a few clicks, you can bulk upload emails to a list, select items from the menu and easily attach them to the email. There are even some quick action buttons to perform the most common actions.

What do you dislike most about this product?

GetResponse allows you to preview mobile emails so you can see how they are generated very easily. But there are a lot of annoying bugs. There's nothing worse than spending time on an email and seeing it not displaying in the Gmail app. GetResponse says a fix is ​​coming soon, so keep your eyes peeled. If they fix this, this could go there.

What recommendations would you give to someone considering this product?

GetResponse has templates to choose from for everything from landing pages to emails and newsletters. GetResponse's templates allow you to brand your company well from the start, even on a minimal budget. GetResponse has great autoresponder features.

Pros

  • Performance Enhancing
  • Altruistic
  • Continually Improving Product
  • Effective Service

Cons

  • Less Transparent
  • Inhibits Innovation

Tapiwa P.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great Platform for Email Marketing

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

free sign up and you can send 500 emails per day by free trial without Filling in credit card details

What is your favorite aspect of this product?

The ActiveCampaign landing page builder does not have a webshop, Getresponse does. Yes, it's only a small webshop, but here it is and works fine through Stripe perfectly.

What do you dislike most about this product?

My only complaint about GetResponse is that if you are juggling multiple email lists, it is easy to accidentally send an email to the wrong list if you forget to select from the dropdown.

What recommendations would you give to someone considering this product?

If you are looking for an affordable and easy-to-use online marketing system that goes beyond simple email newsletters or autoresponders, GetResponse is an excellent choice. From landing pages to list management, it gives a company the tools to build an audience of receptive customers.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular GetResponse Comparisons

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