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Fyle

Fyle

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Fyle
7.9 /10

What is Fyle?

Expense management powered by AI to automate receipt tracking, data extraction from receipts, real-time policy checks, dynamic approval assignment, to ensure greater policy compliance with exceptional employee experience.

Company Details


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Awards & Recognition

Fyle won the following awards in the Expense Management category

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Fyle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fyle.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fyle?

5% Negative
2% Neutral
93% Positive

Pros

  • Security Protects
  • Efficient Service
  • Transparent
  • Reliable

Feature Ratings

Average 86

Approval Workflow

88

Receipt Image Submission

88

Expense Detail Tracking

88

Multi Currency

88

Mobile App or Mobile Browser Support

88

Expense Policy Aware

87

Desktop Browser Support

86

Travel Profile

86

Optical Character Recognition

84

Travel and Accommodation Booking

83

Expense Itemization

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

87

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Business Value Created

84

Ease of Data Integration

83

Vendor Support

83

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Fyle Reviews

Yaseen M.

  • Role: Operations
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

The product is quick and great for work expenses

Likeliness to Recommend

10 /10

What differentiates Fyle from other similar products?

I really have to appreciate their customer service. They are prompt, friendly and reliable. When we need to make changes they take right over and get it done.

What is your favorite aspect of this product?

It is easy to categorize expenditures and submit reports for review and for processing. The whole process is quite simple.

What do you dislike most about this product?

I think that the mobile app of the software could be improve because it can have delays when a large number of items are being processed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marc B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Brilliant for on the go expenses

Likeliness to Recommend

10 /10

What differentiates Fyle from other similar products?

The app is user friendly and it takes me no time at all to record my expenses. I find the categories simplified, yet detailed enough and easy to use.

What is your favorite aspect of this product?

I can make annotations on the expenses with regards to the purpose or reason. The instant alerts when a spend is made adds to security.

What do you dislike most about this product?

It would be great if an employee could request a higher one-off funds within the app.

What recommendations would you give to someone considering this product?

Seamless, always works and easy to use to upload receipts and keep control of expenses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Darren C.

  • Role: Finance
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Intelligent expense management software

Likeliness to Recommend

10 /10

What differentiates Fyle from other similar products?

Fyle allows its users to set up a well-defined and adequately enforced approval process that successfully manages corporate expenditure. Uers also benefit from its intuitive mobile app that enables easy expense sheet entry.

What is your favorite aspect of this product?

Because of the software’s ability to track budget and spend, Fyle allows organizations to stick to their established budgets, eliminate unnecessary spending, and as a result, boost their savings.

What do you dislike most about this product?

Takes some time to set up automated approval workflows with Fyle so that expenses or reimbursement are routed to the correct team-member.

What recommendations would you give to someone considering this product?

Fyle is the perfect expense management software for organisations that want to minimise manual data entry, prevent unauthorised spending, and modernise their expense workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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