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Fortinet

FortiSOAR

Composite Score

7.6 /10

CX Score

8.0 /10

24 Reviews Write a Review

What is FortiSOAR?

Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.

Company Details

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Awards & Recognition

FortiSOAR won the following awards in the Security Orchestration, Automation, and Response category

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Strategy and Innovation

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

2025

Strategy and Innovation
Conflict Resolution

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

Strategy and Innovation
Conflict Resolution

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

3 Top Rated Capabilities

7 Top Rated Features

2022

FortiSOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiSOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiSOAR?

0% Negative

6% Neutral

94% Positive

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Efficient Service

Feature Ratings

Average 80

Playbooks/Runbooks and Workflow Builder

Case Management

Automated Phishing Handling

Document & Artifact Storage

Orchestrate & Automate

Collective Analytics Layer

Dashboards

Integration Capabilities

Feedback Loop

Capable of Use Case Development

Integration with IR Management

Vendor Capability Ratings

Average 79

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Vendor Support

FortiSOAR Reviews

Muhammad A.

Role: Information Technology
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

A Fantastic Security Software

Likeliness to Recommend

8 /10

What differentiates FortiSOAR from other similar products?

Its highly secure operations as well as phishing control

What is your favorite aspect of this product?

Integrity, speed, simplicity

What do you dislike most about this product?

Cost is a bit high

What recommendations would you give to someone considering this product?

FortiSOAR is a highly recommended software for innovative case management, automation, and orchestration

Pros

Respectful
Fair
Includes Product Enhancements
Enables Productivity

Cons

Less Performance Enhancing
Under Delivered

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2022

Great product with a wealth of features.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anas H.

Role: Consultant
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Ease of implementation, best SOC management TOOL

Likeliness to Recommend

10 /10

What differentiates FortiSOAR from other similar products?

The flexibility is unbelievable

What is your favorite aspect of this product?

Flexibility of playbooks

What do you dislike most about this product?

Sometimes it runs slow

What recommendations would you give to someone considering this product?

Learn basic python to use take fortisoar to next level

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

FortiSOAR

What is FortiSOAR?

Company Details

Need Assistance?

Awards & Recognition

FortiSOAR Ratings

85 Likeliness to Recommend

1 Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love FortiSOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Document & Artifact Storage Extensible storage to meet growing needs. The ability to link documents and artifacts to relevant intelligence or other information.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Dashboards Create multiple, custom dashboards tailored to different teams.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

FortiSOAR Reviews

Muhammad A.

A Fantastic Security Software

Likeliness to Recommend

Pros

Cons

Great product with a wealth of features.

Likeliness to Recommend

Pros

Anas H.

Ease of implementation, best SOC management TOOL

Likeliness to Recommend

Pros

Most Popular FortiSOAR Comparisons

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1
Since last award

2
Since last award

Feature Ratings

Playbooks/Runbooks and Workflow Builder

Case Management

Automated Phishing Handling

Document & Artifact Storage

Orchestrate & Automate

Collective Analytics Layer

Dashboards

Integration Capabilities

Feedback Loop

Capable of Use Case Development

Integration with IR Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Vendor Support