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Firebase

Composite Score

8.2 /10

CX Score

8.5 /10

64 Reviews Write a Review

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

2 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

2% Negative

9% Neutral

89% Positive

Pros

Enables Productivity
Reliable
Helps Innovate
Performance Enhancing

Feature Ratings

Average 81

API Framework

Analytics and Reporting

Data Analysis and Survey Function

Conversion Analysis

Marketing Analytics

Device and Browser Analytics

Data Management

Data Warehousing

Audience Segmentation

Mobile Functionality

Data Integrity

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Firebase Reviews

Harika K.

Role: Sales Marketing
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Most widely integrated data source for apps

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase offers a wide array of integrated development tools for creating mobile and web applications

What is your favorite aspect of this product?

It offers real-time database, authentication, and cloud functions, which simplify app development.

What do you dislike most about this product?

It can become costly for apps with high usage.

What recommendations would you give to someone considering this product?

Explore Firebase's support and resources to ensure a smooth development process.

Pros

Reliable
Unique Features
Performance Enhancing
Enables Productivity

Aatish K.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Most useful for app developers

Likeliness to Recommend

7 /10

What differentiates Firebase from other similar products?

Firebase offers a comprehensive suite of app development tools, real-time database, hosting, and analytics

What is your favorite aspect of this product?

Its seamless integration with other Google services, real-time database, and ease of use in app development.

What do you dislike most about this product?

Limited offline capabilities in certain use cases.

What recommendations would you give to someone considering this product?

Firebase is great for quick development and Google integration but evaluate alternatives for complex or offline-centric apps.

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Mihir M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Firebase is mostly mandatory for many features

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase offers a comprehensive mobile and web app development platform with real-time database, authentication, and hosting,

What is your favorite aspect of this product?

Firebase is the most widely integrated source for data, so it helps making the data standard across platforms

What do you dislike most about this product?

Firebase has ample amount of data for any company, I feel better visualisations could have made it super convenient for Firebase users

What recommendations would you give to someone considering this product?

You may need to consider getting another tool that compliments Firebase for data visualisations and charts

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Latest Research

Firebase

What is Firebase?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Firebase Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Device and Browser Analytics Capture and summarize device and browser information.

Data Management Includes data sharing, data storage, records management, and data security.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Mobile Functionality Can be used on mobile devices​.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Harika K.

Most widely integrated data source for apps

Likeliness to Recommend

Pros

Aatish K.

Most useful for app developers

Likeliness to Recommend

Pros

Mihir M.

Firebase is mostly mandatory for many features

Likeliness to Recommend

Pros

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Title

1
Since last award

2
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Feature Ratings

API Framework

Analytics and Reporting

Data Analysis and Survey Function

Conversion Analysis

Marketing Analytics

Device and Browser Analytics

Data Management

Data Warehousing

Audience Segmentation

Mobile Functionality

Data Integrity

Vendor Capability Ratings

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support